Real-World Impressions of LTC Pharmacy Software
Use Cases and Deployment Scope
FrameworkLTC is used within our long-term care business segment to support dispensing activities for two pharmacy locations. The software is used as the clinical and financial system of record to service over 4,000 patients residing in skilled nursing facilities, assisted living facilities, adult care homes, and correctional facilities. All clinical and financial services connect either directly or indirectly to FrameworkLTC within the LTC business segment.
Pros
- Product flexibility
- Tailored business rules for each client facility
- Integration with most modern EHR platforms.
Cons
- Code quality
- Understanding how LTC pharmacies operate and do business in reality.
- Requires "fat client" installation and maintenance.
- Customer support often learns more about errors and resolutions from our team than we learn from customer support.
Likelihood to Recommend
FrameworkLTC is currently the most flexible and robust dispensing software platform for use by long-term care pharmacies. Overall, product flexibility allows users to service the very distinct and unique needs of client facilities. Workflow management is robust. FrameworkLTC would be well-served to migrate to a web-based platform, thus requiring far less cost in terms of infrastructure and IT support. Financial management tools associated with FrameworkLTC are archaic and exceptionally tedious to use, but still offer the best control over financial data of any software that we evaluated.
