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FrameworkLTC

Score4 out of 10

1 Reviews and Ratings

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Community insights

TrustRadius Insights for FrameworkLTC are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of use for messaging system: Several users have found FrameworkLTC's messaging system to be exceptionally user-friendly, with the ability to add and move contacts around without any difficulty. This feature has enhanced their workflow and helped them achieve more positive patient outcomes.

Well-designed layout: Many reviewers have praised the software's well-designed layout, which allows them to perform complex actions in a shorter amount of time. The numerous tabs and options available make it easy to view history, process claims, and manage inventory all in one place.

Simplicity in billing and medication management: A significant advantage of FrameworkLTC is its ease of use when handling a large number of clients. Users appreciate how simple it is to associate patients or medications with straightforward commands. Additionally, notifications about half tablets are useful for keeping track of medication schedules accurately.

Reviews

1 Review

Real-World Impressions of LTC Pharmacy Software

Rating: 4 out of 10
Incentivized

Use Cases and Deployment Scope

FrameworkLTC is used within our long-term care business segment to support dispensing activities for two pharmacy locations. The software is used as the clinical and financial system of record to service over 4,000 patients residing in skilled nursing facilities, assisted living facilities, adult care homes, and correctional facilities. All clinical and financial services connect either directly or indirectly to FrameworkLTC within the LTC business segment.

Pros

  • Product flexibility
  • Tailored business rules for each client facility
  • Integration with most modern EHR platforms.

Cons

  • Code quality
  • Understanding how LTC pharmacies operate and do business in reality.
  • Requires "fat client" installation and maintenance.
  • Customer support often learns more about errors and resolutions from our team than we learn from customer support.

Likelihood to Recommend

FrameworkLTC is currently the most flexible and robust dispensing software platform for use by long-term care pharmacies. Overall, product flexibility allows users to service the very distinct and unique needs of client facilities. Workflow management is robust. FrameworkLTC would be well-served to migrate to a web-based platform, thus requiring far less cost in terms of infrastructure and IT support. Financial management tools associated with FrameworkLTC are archaic and exceptionally tedious to use, but still offer the best control over financial data of any software that we evaluated.
JG
Jason Guinn
Chief Financial Officer in Finance and Accounting at Pharmacy Network Services, Inc. (51-200 employees)
Vetted Review
FrameworkLTC
9 years of experience
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