FreshMail Reviews

7 Ratings
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Score 9.8 out of 100

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September 21, 2015
Holly Bouvier | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Honestly, I don’t see much difference between one system and another but FreshMail does stand out to me for one reason. Over the past 7 or 8 years I have used four different email marketing systems and FreshMail has by far the best customer service of any of them. If you are getting any real use out of your email marketing, you will need some help or have a problem from time to time. FreshMail has only customer support that gave me the impression that there was actually someone looking into a problem and they always got back to me and stayed in touch until the problem was resolved.
  • I know that different email marketing systems have different deliverability rates that depend on the servers that are being used. I was irritated that I had to waste money on sending messages that were getting labeled as spam. Since switching to FreshMail I now have much better results.
  • My campaign got delayed because of their moderation process. When I wrote them to ask what was going on they said they have some kind of anti-spam moderation process that was taking longer than usual.
  • I don’t like the fact that you can’t edit your template in HTML in their editing program (FreshMail Designer). This is probably isn’t a big deal for most people but some of us like to take over every detail of the template.
FreshMail is well suited for creating custom templates - very easy to use drag and drop interface.
Read Holly Bouvier's full review

FreshMail Scorecard Summary

Feature Scorecard Summary

WYSIWYG email editor (1)
Dynamic content (1)
Ability to test dynamic content (1)
A/B testing (1)
Mobile optimization (1)
Email deliverability reporting (1)
List management (1)
Triggered drip sequences (1)
Dashboards (1)
Standard reports (1)
Custom reports (1)

What is FreshMail?

FreshMail is a browser based email marketing solution used to create and send newsletter campaigns. This solution leads users from campaign planning and creation to final reports.
Categories:  Email Marketing

FreshMail Features

Has featureWhole Range of Tests
Has featureReporting System
Has featureCustomer Service

FreshMail Screenshots

FreshMail Video

FreshMail Integrations

Google Analytics, WordPress, Google Contacts, Joomla!, Magento

FreshMail Competitors

Get Response, MailChimp, dotmailer

FreshMail Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

FreshMail is absolutely free if you send less than 2000 emails to up to 500 subscribers per month.

FreshMail Support Options

 Free VersionPaid Version

FreshMail Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No