Name: Frill
Rating: 9 (1 reviews)
Author: Frill (Curator Group Pty Ltd)

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Flowchart

Development

Business Intelligence (BI)

Collaboration

Meeting Management

Enterprise

Accounting

Accounting and Tax Services

Budgeting and Forecasting

Crypto Accounting

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

International Payroll

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Blade Servers

Change Management

Cloud Data Warehouse

Cloud Storage

Continuous Delivery

Data Fabric

Data Pipeline

Data Quality

Fraud Detection

IT Service Providers

Identity Verification

Integration Platform as a Service (iPaaS)

Interoperability

Managed File Transfer (MFT)

Managed Print

Network Performance Monitoring

Network Traffic Analysis (NTA)

Office Migration and Repair

Remote Desktop

Software-Defined WAN

Telecom Expense Management (TEM)

Test Management

User Activity Monitoring

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Content Management

Digital Experience Intelligence

Email Marketing

Enterprise Marketing Management

Local Marketing

Marketing Automation

Marketing OS

Presentation

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Transcription

Wireframing

Professional Services

Customer Relationship Management (CRM)

Proposal

Revenue Operations

Sales

Automotive

Awards Management

Construction Accounting

Oil and Gas

Vertical-Specific

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### Product Roadmap
Users unanimously praise Frill for its exceptional product roadmap functionality. Reviewers highlight the ease of creating beautifully designed roadmaps, gathering feedback from customers, and integrating customer ideas into the roadmap. The tool's clean user interface and clear user experience make navigating the dashboard a smooth experience. Users appreciate the interconnection between ideas, roadmap, and announcements, as well as the team's commitment to building new features and enhancing existing functions. While some users mention minor cons like the inability to reorder topics in the sidebar or the lack of translation options, they acknowledge that these issues are already on Frill's roadmap for future improvements. The overall sentiment is highly positive, with users commending Frill for its ability to streamline the product roadmap process effectively.

### Feature Development and Suggestions
Users consistently praise Frill's feature development and suggestions capabilities. They appreciate the platform's ability to gather and prioritize ideas from customers, integrate them into the roadmap, and keep users informed about new feature releases. The clean user interface, rapid development of new features, and responsiveness of the development team are highlighted as key strengths. While some users mention missing features like social login, they acknowledge the team's efforts in prioritizing and implementing valuable feature requests. The tool's versatility in capturing ideas, gathering feedback, and making announcements is well-received by users across different industries.

### Release Management
Users consistently highlight Frill's release management as a standout feature, praising its efficiency in deploying requested features and automating release notes. The platform's ability to integrate user feedback into the development process and streamline the release cycle has garnered widespread acclaim. Customers appreciate the responsiveness of the development team in addressing issues and making timely releases to meet user needs. Frill's release management capabilities have proven to be a valuable asset for businesses looking to enhance their product development and user engagement strategies.

### UI/UX Design
Users consistently praise Frill for its exceptional UI/UX design and ease of use. The clean and minimalistic interface, coupled with intuitive navigation, has garnered high acclaim from reviewers. Many users appreciate the simplicity and functionality of Frill's design, noting its ease of access and visually appealing layout. The responsiveness of the development team in implementing new features and the overall user-friendly experience contribute to the positive sentiment surrounding Frill's UI/UX design. Additionally, the incorporation of features like pop-overs for displaying ideas and suggestions further enhances the overall user experience.

### User Interface Customization
Reviewers have highlighted Frill's white labelling and customization features as key strengths, praising the platform's minimalistic UI/UX design that enhances user experience. Users appreciate the ease of customizing status and themes, noting the clean interface that simplifies navigation. The continuous updates and improvements made by the dedicated team behind Frill have been well-received, further solidifying its reputation for user interface customization excellence.

### Integration and Webhooks
Users consistently laud Frill for its robust integration and webhooks features, citing them as essential components that enhance the platform's functionality. The ability to effortlessly integrate customer feedback, streamline workflows, and automate processes through webhooks has garnered widespread appreciation among users. Frill's intuitive interface and efficient webhook implementation have been particularly commended for simplifying the integration process and enhancing overall user experience. The platform's commitment to providing responsive support and continuous improvement further solidifies its reputation as a reliable solution for businesses seeking seamless integration and webhook capabilities.

### Customer Feedback Management
Users appreciate Frill's customer feedback management capabilities, highlighting its ease of use in collecting and prioritizing feedback from customers. The platform's ability to streamline the feedback process and integrate customer ideas into the product roadmap is well-received. Additionally, users find the announcement widget valuable in keeping customers informed about new features, enhancing overall communication and engagement. Frill's focus on gathering and utilizing customer feedback effectively contributes to its positive reputation among users seeking efficient feedback management solutions.

### Customer Engagement
Users unanimously praise Frill for its exceptional customer engagement features. The platform's ability to foster deeper connections with customers through interactive elements like gifs, videos, and emojis has been widely appreciated. Customers value the ease with which they can provide feedback and actively participate in decision-making processes. Frill's customer engagement tools have significantly contributed to enhancing user satisfaction and loyalty.

### User Support and Tutorials
Users have expressed varied opinions regarding Frill's tutorial support and user guidance features. While some reviewers have highlighted the need for more tutorials and a platform tour during sign-up, others have pointed out the lack of shortcut buttons and tutorial guidelines. Additionally, users have suggested the inclusion of tutorials to facilitate a smoother onboarding process. It appears that there is a demand for more comprehensive and user-friendly support resources to enhance the overall user experience on the platform.

### Marketing and Communication Tools
Users generally praise Frill's marketing and communication tools for their ease of use and effectiveness in collecting customer feedback, making announcements, and sending customized emails. The clean user interface and smooth user experience are highlighted as strong points, although some users express a desire for more interactive features and improvements in certain areas. Despite some room for growth, the overall consensus leans towards the positive side, with users appreciating the tool's ability to streamline communication processes and keep customers informed about new features.

Users have made several recommendations based on their experience with Frill. The most common recommendations are as follows:

1. Frill is an easy to use and easy to set up roadmap and feedback tool. Users appreciate the simplicity and user-friendly nature of Frill, making it accessible for all users. This recommendation highlights that Frill is not overly complicated and can be quickly implemented into existing workflows.

2. Consider using Frill to engage with customers/clients and involve them in the decision-making process. Users suggest that businesses take advantage of Frill's features to interact with their customers and clients more effectively. By leveraging Frill as a communication tool, businesses can gather valuable feedback, prioritize feature suggestions, and make informed decisions that align with customer preferences.

3. Frill is a simple yet powerful tool that can help businesses develop in a way that their clients actually want. Users emphasize that Frill is particularly beneficial for SaaS companies seeking to align their product development with client needs. With its comprehensive feedback and communications capabilities, Frill enables businesses to enhance their offerings based on real-time customer input.

Overall, users recommend Frill as an affordable feature suggestion tool with a best-in-class UI/UX. Its ease of use, potential for customer engagement, and ability to drive client-oriented development make it a valuable asset for businesses across industries.

Frill is a SaaS tool for Customer Feedback, Roadmaps and Announcements, from the small company of the same name headquartered in New South Wales.

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Product Management

Frill Foot | Pleat Foot | Ruffler Foot For Sewing machine Demo In Hindi

VIRTUAL FRILL - Startup Turkey Demo Day 2019

Frill necked Lizard Animations Demo

Likelihood to Recommend

Frill (Curator Group Pty Ltd)

Ahrefs

MailerLite

Gumroad

Co-founder and CMO

Frill 2022-06-20 11:14:17

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Product Management Software

We are using Frill for customer feedback, ideation. Because we have many feature ideas in our pipeline it was important that we work on the right one. Users can directly vote on ideas and submit their favorite one. These helped us get feedback, iterate and build the most important features for our product. Also, I liked the announcement section, where we can easily share any big or small announcements with respect to the product.

The announcement section is really good. I can add images, edit the text and announce something important.
The roadmap section where we could tag them as per the stage the feature is in. Example: In progress, shipped, etc.
Ability for user to upvote on their favorite ideas.

They could have added more functionality like ideas section. May be a dedicated section where people can share bugs.
Ability to collect feedback from different sources.
Product change log section could also be good to have.

Direct customer feedback
Working on features that matters the most
Getting user validation instantly

Frill

Overview

What is Frill?