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What is Frill?

Frill is a SaaS tool for Customer Feedback, Roadmaps and Announcements, from the small company of the same name headquartered in New South Wales.

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What is Frill?

Frill is a SaaS tool for Customer Feedback, Roadmaps and Announcements, from the small company of the same name headquartered in New South Wales.

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  • Premium Consulting/Integration Services

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Product Demos

Frill necked Lizard Animations Demo


VIRTUAL FRILL - Startup Turkey Demo Day 2019


Frill Foot | Pleat Foot | Ruffler Foot For Sewing machine Demo In Hindi

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Product Details

What is Frill?

Frill Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have made several recommendations based on their experience with Frill. The most common recommendations are as follows:

  1. Frill is an easy to use and easy to set up roadmap and feedback tool. Users appreciate the simplicity and user-friendly nature of Frill, making it accessible for all users. This recommendation highlights that Frill is not overly complicated and can be quickly implemented into existing workflows.

  2. Consider using Frill to engage with customers/clients and involve them in the decision-making process. Users suggest that businesses take advantage of Frill's features to interact with their customers and clients more effectively. By leveraging Frill as a communication tool, businesses can gather valuable feedback, prioritize feature suggestions, and make informed decisions that align with customer preferences.

  3. Frill is a simple yet powerful tool that can help businesses develop in a way that their clients actually want. Users emphasize that Frill is particularly beneficial for SaaS companies seeking to align their product development with client needs. With its comprehensive feedback and communications capabilities, Frill enables businesses to enhance their offerings based on real-time customer input.

Overall, users recommend Frill as an affordable feature suggestion tool with a best-in-class UI/UX. Its ease of use, potential for customer engagement, and ability to drive client-oriented development make it a valuable asset for businesses across industries.


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Companies can't remove reviews or game the system. Here's why
Tejas Rane | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using Frill for customer feedback, ideation. Because we have many feature ideas in our pipeline it was important that we work on the right one. Users can directly vote on ideas and submit their favorite one. These helped us get feedback, iterate and build the most important features for our product. Also, I liked the announcement section, where we can easily share any big or small announcements with respect to the product.
  • The announcement section is really good. I can add images, edit the text and announce something important.
  • The roadmap section where we could tag them as per the stage the feature is in. Example: In progress, shipped, etc.
  • Ability for user to upvote on their favorite ideas.
  • They could have added more functionality like ideas section. May be a dedicated section where people can share bugs.
  • Ability to collect feedback from different sources.
  • Product change log section could also be good to have.
Frill is well suited for beginner or mid-level startups looking to get customer feedback on their products. If a business has a really well-suited product pipeline filled with features and is confused which one to build first, Frill is a really nice platform/product to have. You can get direct customer feedback and you can finally work on things that matter the most. It is less appropriate for someone who doesn't have a big product feature pipeline or roadmap in their mind.
  • Roadmaps
  • Announcements
  • Capturing Ideas
  • Direct customer feedback
  • Working on features that matters the most
  • Getting user validation instantly
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