Client Engine Reply by Futnor

Client Engine Reply is an AI receptionist and salesperson for businesses that get their customers on WhatsApp. It connects to the business's own WhatsApp Business number through Meta's official WhatsApp Business Platform, so customers keep writing to the number they already know.

What it does

It answers every customer message in seconds, day and night, including weekends and holidays. It quotes the business's real prices word for word and never invents a price, a discount or a promise. It books appointments straight into Google Calendar, Calendly or Apple Calendar, offering only times that are free, and sends a reminder the day before to cut no-shows. It follows up people who went quiet and tells the owner which customers are ready to buy.

Language and style

It replies in the customer's own language, understands voice notes and photos, and matches the way each customer writes.

The owner stays in control

When a person is needed, for example a complaint, a refund or a question it has no answer for, it tells the customer the owner will reply and alerts the owner. The owner can take over any chat at any time from a web dashboard that works on phone or computer.

Extras

Optional add-ons send day-before reminders, ask customers after a visit how it went and invite happy ones to leave a Google review, and send updates to past customers. The same assistant can run as a chat box on the business's website.

Who it is for

Busy service businesses such as salons, spas, clinics, dentists, gyms, restaurants and security companies, plus groups with several branches.

According to the vendor, setup takes about 15 minutes, with a 7-day free trial that needs no card. Plans start at $79 a month.