TrustRadius Insights for FuturePay are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Convenient Payment Solution: Several reviewers have found FuturePay to be a convenient payment solution for making purchases at Big Bazaar and Central FBB. Users appreciate the ease with which they can use this app to make payments, making their shopping experience hassle-free.
Cashback Rewards: Many users have praised the cashback feature of FuturePay, allowing them to earn rewards on their purchases and use them toward future payments. This incentivizes customers to continue using FuturePay and enjoy additional savings on their transactions.
Best Discounts and Offers: Numerous reviewers have mentioned that FuturePay consistently offers the best discounts and cashback offers for Future Group sites and stores like Big Bazaar, FBB, Easy Day, Brand Factory, etc. This makes it an attractive option for customers looking to save money while shopping at these retail marts across India.
FuturePay allows our customers to get prompt approval on funding of purchases. Their terms and conditions are easy to understand. The staff is very friendly and replies to any questions we have promptly and with good solutions/.advice. The onboarding process was fast and efficient. They provided good training for our staff to know how to operate.
Pros
The onboarding process is easy and they provided full resources
They provide the customer communication/ language that customers seem to understand easily
Their process works so well, we get compliments from our customers that use it!
Cons
There are really no areas for functional improvements, beyond working to lower our cost.
Likelihood to Recommend
Best for purchases above $200 and for customers that are "internet savvy"