TrustRadius: an HG Insights company

What is Glympse 2GO?

Glympse 2GO provides customer-supplied arrival data, along with low-touch communications to facilitate a seamless curbside pickup process. It can be used to send customers alerts on their channel of choice when their order is ready. Customers can then share their ETA or arrival status with a click of a button, giving retail associates actionable information, allowing them to efficiently manage orders and customer arrivals. Customers can also navigate directly to curbside pickup points.


The app's two-way messaging allows retailers to connect with customers having difficulty finding the store location. The platform is designed to be easy for staff, so that they can begin to use it as a customer communication tool right away.


In-store visibility is provided via an off-the-shelf mobile app (iOS/Android), a web-based Kiosk, and the ability to send alerts to existing applications/POS using webhooks. Its features promote the efficiency of in-store logistics, happier customers, and better in-time preparation.


Glympse 2GO ultimately aims to remove the headaches of missed deliveries of pickups, confusing directions, and burdensome call volumes. Users can anticipate delays and prioritize work with real-time locations, notifications, and ETAs.

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