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GoodAccess

GoodAccess

Overview

What is GoodAccess?

GoodAccess is a cloud VPN with zero-trust access controls specially designed for small and medium businesses. GoodAccess is a secure remote access solution that interconnects remote workers, applications, data centers, clouds, and offices via one resilient virtual network. No hardware…

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Recent Reviews

TrustRadius Insights

GoodAccess is a VPN service that provides a seamless remote work experience with its user-friendly interface and stable connection. Remote …
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Reliable VPN

8 out of 10
June 29, 2023
Incentivized
GoodAccess has been my team's cloud VPN tool for the last two years, and we have been happy with the features. I am the tool admin, …
Continue reading
Read all reviews

Popular Features

View all 17 features
  • Secure Web Gateways (7)
    8.9
    89%
  • Network Flow Control (5)
    8.5
    85%
  • Admin Access Control (7)
    8.3
    83%
  • Network Traffic Analysis (5)
    6.9
    69%

Reviewer Pros & Cons

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Pricing

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Essential

7 USD

Cloud
per month per user

Premium

11 USD

Cloud
per month per user

Enterprise

on request

Cloud
per user/month. Min 20 users.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goodaccess.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7 per month per user
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Product Demos

GoodAccess Tour

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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.3
Avg 9.3

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

8.6
Avg 8.6

Threat Intelligence

Features for categories that leverage threat intelligence in network security

6.5
Avg 8.3

Zero Trust Security

Network and application access that abides by zero trust policies, where users are given access only to what they need and on an individual case basis.

8
Avg 8.9
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Product Details

What is GoodAccess?

GoodAccess is a cloud VPN with zero-trust access controls specially designed for small and medium businesses. GoodAccess is a secure remote access solution that interconnects remote workers, applications, data centers, clouds, and offices via one resilient virtual network. No hardware or complex setup is required, as the platform is fully cloud-based and is deployable in less than 10 minutes.

With GoodAccess, network and security leaders can deploy private gateway with dedicated static IP, use an understandable web dashboard when managing users, devices and their access rights (SSO; Google, Azure), unify 2FA/multifactor authentication on the network level and utilize access logs for greater network visibility.

GoodAccess features can be tried during a 14-day trial and continued with a paid plan.

The solution is designed to enable users to:
- Create a 100% software defined perimeter with identity-based access control
- Secure remote access to IT systems via identity-based authentication
- Reduce threat surface with Threat Blocker for online protection and comply with GDPR, SOC2, and HIPAA
- Encrypt communication from any device accessing company systems from unprotected WiFi

GoodAccess Features

Zero Trust Security Features

  • Supported: Continuous Verification
  • Supported: Secure Web Gateways
  • Supported: Network Flow Control
  • Supported: Network Traffic Analysis
  • Supported: Segmentation Leveraging
  • Supported: Admin Access Control
  • Supported: Network Data Encryption
  • Supported: Network Topology Mapping

Threat Intelligence Features

  • Supported: Network Analytics
  • Supported: Threat Recognition
  • Supported: Vulnerability Classification
  • Supported: Automated Alerts and Reporting
  • Supported: Threat Analysis
  • Supported: Threat Intelligence Reporting
  • Supported: Automated Threat Identification

Identity Management Features

  • Supported: Multi-Factor Authentication

Endpoint Security Features

  • Supported: Endpoint Detection and Response (EDR)

Additional Features

  • Supported: Traffic Encryption
  • Supported: Network/Application Segmentation
  • Supported: Compliance Enforcement (GDPR, HIPAA, SOC2)
  • Supported: Identity & Access Management
  • Supported: Multi-cloud connectivity
  • Supported: 2FA/MFA and SSO (Google, Azure)
  • Supported: Dedicated Gateway with Static IP Shared by Team
  • Supported: Mobile and Desktop Apps (Windows, macOS, iOS, Android, Chrome OS)
  • Supported: DNS filtering

GoodAccess Screenshots

Screenshot of GoodAccess Mobile AppScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

GoodAccess Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

GoodAccess starts at $7.

NordLayer, Perimeter 81, and Cisco AnyConnect are common alternatives for GoodAccess.

Reviewers rate Network Data Encryption highest, with a score of 9.

The most common users of GoodAccess are from Small Businesses (1-50 employees).

GoodAccess Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GoodAccess is a VPN service that provides a seamless remote work experience with its user-friendly interface and stable connection. Remote teams rely on GoodAccess to securely access cloud infrastructure and connect to major cloud providers like AWS and Azure. The affordability of GoodAccess makes it an ideal solution for startup companies, as it offers a private server setup that saves both costs and time on maintenance. It also caters to the specific needs of the financial sector by providing a secure and cost-effective way to access financial institutions through a sharable static IP. GoodAccess is highly valued by remote developers and freelancers, who appreciate its extensive features for granting different levels of access to team members. Employees working from home find GoodAccess reliable and user-friendly for accessing systems that require a static IP. Additionally, GoodAccess offers flexibility by acting as an alternative gateway for users to connect dynamically to servers worldwide. Its stability and performance make GoodAccess a trusted VPN option for ensuring a consistent and strong connection during remote work.

Users have made several recommendations for GoodAccess based on their experiences. Many users recommend GoodAccess as a simple and reliable VPN solution, appreciating its ease of use and reliability. They also suggest using GoodAccess for solving VPN needs, as it provides a secure and convenient tool for accessing restricted networks. Additionally, users recommend GoodAccess for providing VPN and static IP addresses to team members, allowing teams to collaborate remotely while ensuring a secure connection. Overall, users find GoodAccess to be an easy, convenient, and secure tool that meets their team's VPN needs.

Attribute Ratings

Reviews

(1-25 of 25)
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Adrian Hsieh, PhD, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have a globally distributed team. Our customers are all in the financial services industry with very tight access restriction policies for security and compliance reasons. GoodAccess provides a stable, reliable static IP address gateway to allow our team to access customers' networks to perform their development tasks. This is exactly the problem we need to address and GoodAccess does a very good job of it.
  • Compatible with all operating systems
  • Good connection speed
  • Easy to start and stop
  • The user avatar assignment is just weird
  • Sometimes the app doesn't shut down on Mac without hard-kill
  • Admin console can provide more info
If you have a widely distributed team that needs to access a secure network based on a fixed IP address for whitelisting restriction, GoodAccess is the right tool for you. As a robust all-purpose VPN solution, we have not tried that so lack experience to comment, but it can likely do the job well, too.
Joana Benitez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In my experience, GoodAccess is the most reliable VPN. Its stability is what stands out the most - I've been able to maintain a consistent and strong connection, making remote work smooth, unlike other VPNs that I have tried in the past. Also, the interface is user-friendly and easy to navigate.
  • Static IP for whitelisting
  • Stability
  • Ease of use
  • I would add more functionality
I would highly recommend this software for teams that are distributed around the world. I am based in Argentina, and there is a client from our agency that usually blocks IPs from countries outside the US. I had tried 3 different VPNs and I couldn't access with any of them. Until I tried GoodAccess, and it worked out smoothly. The interface is user-friendly and easy to navigate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is one of the few options that there are to have one or more exclusive fixed IPs for the company. With GoodAccess, we resolved secure access to our environments for all remote developers and freelancers. It has a wide facility and options to grant access to different members. We use GoodAccess all the time since we all work remotely.
  • Static IP for whitelisting
  • Stability in connection
  • Client lightweight
  • Easy manageability
  • Custom access rules
  • Networking segregation
The GoodAccess solution allows you to secure access to cloud resources and environments, and easily manage access for remote work teams, who can be working from anywhere. Because it has the ability to assign one or more Gateway IP addresses that are exclusive for company use, you can manage access from remote environments through whitelists and keep them protected.
June 29, 2023

Reliable VPN

Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoodAccess has been my team's cloud VPN tool for the last two years, and we have been happy with the features. I am the tool admin, and it has been easy to navigate and I have had no issues adding or removing users and updating the settings. Eva, our rep, is also quick to respond and helpful whenever we reach out. <br><br>Sometimes my team has issues loading and connecting to the tool and are forced to reboot the app or re-downloading which can be cumbersome.<br><br>GoodAccess allows my remote team to work closely together. Our daily tasks require us to log in and out of multiple platforms, which would flag our activities as suspicious without using GoodAccess.
  • Static IP
  • Ease of use/onboarding
  • Customer Support
  • Reliable connection
  • Improve App launch
  • More competitive pricing
Good Access is excellent for remote teams that need to share tools and accounts.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I wanted to share my experience with the static IP we hired from GoodAccess for our company. The setup process was very straightforward and easy to follow, we needed one gateway and multiple users, very easy. Overall, I would highly recommend GoodAccess to anyone looking for a reliable and high-quality static IP solution for a team.
  • Easy setup
  • Team Friendly
  • Cost-Effective
  • More quick actions
I already recommended this for a person looking to have a sharable static IP at a reasonable price.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
<div>Goodaccess was very easy to setup to agents that are not very bright with computers. simple hyperlink selection, instant download and setup with a few easy steps.</div><div>Our company uses this to access while working remote.<br></div>
  • Ease of use
  • Uptime, have yet to receive a disconnection
  • Support
  • 10 users included in the 1 price
  • dedicated IP addressses
  • Price could be a little better
We were using openvpn, point to point and nordvpn for business. Each of these had their cons and occasionally ran into issues, those issues were disconnections. These disconnections decreased productivity. I had then researched for another solution which goodaccess became and ove rthe last 2 years, i have had none of these issues.

I have since introduced another company similar to mine which had also moved to Goodaccess without fault.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Good Access private Gateway feature to control access to our web-based CRM system. Implementing Good Access within the company was fairly straight forward and all the support articles on their website made this process very easy. The support documentation on MSI deployment was most welcome also. We are also using the split tunneling feature, so only our business applications go through GoodAccess, and any other traffic wont go through GA. We have only been using GA for a few months, and so far we haven't had any issues.
  • Static IP
  • Split tunneling
  • Adding new users
  • Device statistics
  • Better user management (allowing, disallowing users to change their login details)
Accessing business critical applications on web through Dedicated Gateway - amazing access control
Score 10 out of 10
Vetted Review
Verified User
Using GoodAccess as Static ip gateway , in my country static ip too much pricy so i used GoodAccess as alternative gateway, i can use for example SMTP server and link it to my gateway and i can specifiy each port to specific server , any one connect to this gateway will transfer to specific server dynamically in general worldwide !
  • Static IP
  • Port Forward
  • backup gateway
  • Bridge network
  • Decreasing Price
  • Add some advanced feature in firewall
  • Spread gatways in asia and middle east
Thier support too much fast and smart i love them , also thier support announced me about weakness in my servers !
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use GoodAccess to access our cloud infrastructure. For this we were looking for a VPN service with static ip and connectors to the main cloud providers (AWS, Azure, etc). Our developers work on this VPN all day long so we were also looking for a provider with high network infrastructure capabilities.
  • Intrastructure safety and reliability
  • Fast Network connection
  • Cloud connectors
  • It could be cheaper
  • There would be a lack of connectors to other infrastructures
  • May have SSO access with more applications
I currently consider it to be the best service to securely and reliably access all of a company's online infrastructures. I believe that all companies should implement VPN access and the use of Goodaccess security tools gives it a plus. CCloud infrastructures are clearly exposed to data leakage or unauthorized access.
Marcus Arvidsson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
When launching a startup, many core services and IT necessities can be very costly and complex to setup. I wanted to opt for a private server VPN setup, but after weighing the pros and cons, including costs and time consumption for maintenance, I started looking around for a startup-friendly price model, and for a static office VPN, GoodAccess just simply comes out on top. After then using them for close to a year, we have only had a very small outage that they were quick to fix, and all in all it's been a blessing to not have to deal with VPN management, simply invite users with a click and the rest is sorted by their email onboarding. Dreamy!
  • Ease of use/onboarding, it's very easy for an IT admin to deploy to users
  • Simplicity, their management interface is dead simple to use and still powerful
  • Static VPN locations! We were looking for a pretty specific place, and they offered many of our second choices as well.
  • I believe the pricing model could use some better math for scalability, but it's still highly competitive and simple to upgrade with. For a mid-startup it will be harder to choose a company I believe, but for a 2-10 person organisation, there won't be any better.
In short, GoodAccess provides ease of use for both admins and users, to deploy VPN profiles with both apps or OpenVPN profiles, which caters pretty much any use case I can think of. Not much more complex than that!
Oren Zamski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use a VPN and static IP for my team. The service allows e to simply invite team members. The installation is very simple and the service is of great performance. No downtime. Simple on/off. Also, I get clear insights into the usage of my team members. I used other services before but this is by far the best manageable one.
  • Add new users in my team
  • Reliable service with no downtime
  • Static IP
  • Customer Support
GoodAccess is suited very well as a VPN with Fixed IP. This scenario is for when a client opens only a certain fixed IP at his firewall.
Filip Lepus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have been using GoodAcces with success in our team after we switched to remote working. Speed is great and the product is very easy to use. Easy setup and we never needed the support team as it works on both Windows and Linux. also very easy set-up and installation.
  • VPN
  • Speed
  • Static IP
  • More countries for IPs.
Providing static IP for your team Privacy and country-specific options activation possible. We use a German IP and can order/use services that are restricted in Romania. I would also recommend the service for users that need great privacy and tend to use websites that track their behavior. The mobile solution also works fine.
Score 10 out of 10
Vetted Review
Verified User
We use this product to access a secure hosted server for our ERP solution, GoodAccess gives us the ability to do this hassle-free and simply with a low monthly charge. From initial contact to the installation and setup of the users and administration I have had no issues. Happily recommend it to anyone else needing a similar service where a Fixed IP is needed over multiple sites.
  • Quick reliable connection
  • Simple installation and management
  • Very cost effective
  • Completely secure
  • Nothing really
We have remote users on a number of sites and most have nonfixed IP internet services and a static IP is needed to be white listed with our firewall to access the secure server software. GoodAccess gives us this for very little cost and is so easy to set up and use and administer.
Akhilesh Kataria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In the financial sector, IP whitelisting is commonly used to restrict access. Remote teams, such as ours; require a sharable, secure static IP that everyone can use to connect to financial institutions. GoodAccess is the only service that solves this in a simple, secure, and affordable way. Easy to set up, fixed monthly pricing, good speed, and stability; a console to view activity and access - uncluttered and to the point.
  • Generous trial, with a exceptional customer service
  • Clean and uncluttered UI, easy to learn and use.
  • Predictable (fixed) pricing with no quota / usage limits
  • A plan for teams upto 5 members and a per user price for solo / freelancers.
Static addresses shouldn't be a big task for teams to obtain and manage. GoodAccess solves that perfectly and in a good way! It'll be great if SSL Certificates and Mutual Auth would also be available from the service. Currently, this has to be managed separately.
Score 8 out of 10
Vetted Review
Verified User
We needed an easy way to manage external access to our many servers without having to update the whitelisting for each employee's IP address
  • Stable connection, never seem to get an disconnects while SSH'ing
  • Great speed, sometimes I forgot I'm on VPN
  • Intuïtive interface for managing access / members
  • Before the roll-out of their new native apps, we'd sometimes have connection/configuration issues. Since then, everything's been perfect
If you need a quick, relatively painless, and decently priced way to streamline access to your server for working at home, look no further
April 21, 2022

My experience so far

James Hurt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I require a VPN to allow myself and my team to access the backend of my website www.tagsoi.com
  • The service has been fast and not dropped off so far
  • The customer service was excellent
  • There are lots of options within the dashboard
  • I did find that having to subscribe for 10 users was too many (I personally only needed 3 users)
The customer service was excellent and they reply quickly. They got back to me an answered my questions and gave me a special offer, which was greatly appreciated.
April 13, 2022

Great service

Petr Jirásek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using GoodAccess to access our private endpoints and data warehouses securely. We have a remote team of engineers which operates out of office so it's important to have secure connection to our data. Also, we know that we are not experts in this domain so we are happy to delegate to another company.
  • User experience and setup for our team is really easy.
  • Easy product with several great features like choosing gateways, access logs, permissions, etc.
  • Great customer and technical support. They are open to really help.
  • Requiring min. 10 users in paid plans is not friendly to smaller teams.
GoodAccess is well suited for companies which are taking VPN security seriously and want to use user-friendly solution. It's really good service for small teams or larger companies. If you are an individual, I would probably recommend maybe NordVPN if you are looking for simple VPN solution with several location points.
March 15, 2022

It just works

Score 10 out of 10
Vetted Review
Verified User
I need a fixed IP to securely access my servers' control panels, SSH and FTP. GoodAccess give me a fixed IP in the UK with no throttling or data caps. It starts up seamlessly in the background and just works.
  • Fixed IP.
  • Support.
  • Good English.
  • I would rather pay a bit less.
It suits my needs perfectly. I just need a fixed IP in the UK with no bells and whistles. There are plenty of add-ons available but I do not need these.
Score 9 out of 10
Vetted Review
Verified User
We use Good Access daily as a VPN to access our Insurance Broking software across the whole business and also in a personal capacity when traveling on holiday abroad to watch restricted content.
  • Simplicity
  • Online Dashboard
  • Multi User
  • Payment in Sterling
  • Easier Log In Details
  • Nothing Else
Good Access works extremely well across financial services businesses where multi-user and multi-site use is needed. Once installed Good Access is simple to log in to and the end-users don't need any significant IT experience or knowledge.
Score 9 out of 10
Vetted Review
Verified User
In terms of data security, we wanted to restrict the access to our web platform, then we needed to make that all the company employees will get connected via the same IP address. GoodAccess has solved us this problem by using their service as VPN.
  • Quick connection
  • Great support
  • Admin panel very user-friendly
  • Some applications are not accessible due to blocked ports, might be good to solve this
Their support is great! One day, there was a problem with the server that we got connected to, and the team solved the problem immediately.
Score 10 out of 10
Vetted Review
Verified User
We need a VPN solution so our employees working from home can access systems that require a connection from a static IP. GoodAccess was the most affordable service we've found and proved very reliable and user-friendly during the critical lockdown period in 2020 and 2021.
  • Very user friendly
  • Quick and reliable
  • Good customer support
  • We did not face any issue that wasn't solved
Our research suggests that price and feature-wise, GoodAccess is by far the best option for our VPN needs. Reliability and ease of use are critical for us and GoodAccess has delivered [them].
Dave Jenkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using GoodAccess to provide a VPN with static IP so our remote teams can access servers and software easily and securely
  • Transparent Pricing
  • Easy of Use
  • Good support
  • Pricing for smaller teams
As a small business I have looked at many solutions, GoodAccess provided the best features vs price I could find and the service was reliable during the trial and since.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There are many VPN solutions on the market, but we were looking for the best. We need virtually 100% uptime along with ease of use, while being competitively priced and we found it with Good Access. I am able to use a panel to manage our users and our service which makes things very convenient. Our need is pretty simple, Our software is hosted in the USA and our users are in Canada and the USA, but could be anywhere in the world. This allows us to safely and securely connect to our VPN and then we can register the one IP address to access our software connection. Support has been immediate when we have needed it, first class.
  • Uptime
  • Speed
  • Service
  • N/A
  • N/A
  • N/A
Perfect for needs like our, safe and secure access to a static IP we then use to access our software.
Score 10 out of 10
Vetted Review
Verified User
Three years ago I was looking for good VPN service. I tried a lot, but GoodAccess is the best. Price is acceptable and it is very easy to use it and find out when you will pay what you will get. Also support team is very friendly and they are always next to you. You can just try and you'll see!
  • Best price
  • Super easy
  • Fast support
  • High speed
  • It will be good if they will make website blocking system
  • Also crypto payment will be cool
GoodAccess is very good for team working but if you want use it personal, as I know minimal package is 10 member. Also, they don't have reseller package.
Manish Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
GoodAccess customer support is excellent they can fulfill our requirements within a few hrs. I highly recommended to all.
  • Good customer services
  • Price range is suitable to me
  • Easily access VPN software
  • I guess everything is fine..nothing else
The last two years back we were looking [for a] VPN and our requirement was a static VPN which is fulfilled by GoodAccess. I was very happy when I got the static IP because our work [was] suffering from the static IP. No doubt pricing and customer support and everything are excellent. Thanks GoodAccess Team.
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