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Grasshopper

Score7.5 out of 10

93 Reviews and Ratings

What is Grasshopper?

Grasshopper is a virtual phone system designed specifically for entrepreneurs and small business owners seeking an easy-to-use, professional communications solution. Grasshopper enables users to manage business calls and texts from anywhere through the mobile and desktop apps—without the need for additional hardware or complex setups.


Key Features

  • Dedicated Business Number: Offers a large inventory of local, toll-free, and vanity phone numbers, or port an existing number.

  • Unlimited Communication: Includes unlimited business calls and texts, supporting uninterrupted customer interaction.

  • Multi-User Access: Add unlimited users and extensions to support growing teams.

  • Advanced Call Management: Features include call forwarding, call recording, custom greetings, and VoIP calling.

  • Cross-Platform Support: Seamlessly switch between desktop and mobile devices with fully synced apps.


Key Benefits

  • Separate Business and Personal Communications: Maintain clear boundaries between work and personal life by managing all business calls and texts through a dedicated number—no need for a second phone.

  • Professional Presence: Establish credibility with customers and prospects with features like business house, customer greetings, and custom voicemail.

  • Enhanced Organization: Keep customer conversations organized with built-in tools that streamline interactions.

  • Quick Start: Simplified onboarding reduces setup time and learning curves.

  • 24/7 U.S.-Based Support: Around-the-clock customer service ensures users get help when it matters most.


Grasshopper aims to offer a cost-effective alternative to traditional phone systems, starting at just $14/month. Small businesses benefit from improved communication efficiency and increased professionalism, all while staying on-the-go.


Grasshopper is purpose-built for the unique needs of startups and small businesses, delivering powerful functionality with the simplicity entrepreneurs value. A 7-day free trial allows businesses to explore the platform risk-free.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

FAQs

What is Grasshopper?
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
How much does Grasshopper cost?
Grasshopper starts at $18.
What are Grasshopper's top competitors?
Google Voice, Phone.com, and Quo are common alternatives for Grasshopper.
What is Grasshopper's best feature?
Reviewers rate Multi-level Interactive Voice Response (IVR), User templates, and Call screening highest, with a score of 10.