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GymMaster's user-friendly software has solved numerous business problems for users in the health and fitness industry. With an up-to-date …
Overview
What is GymMaster?
GymMaster is a business software product specifically designed for health clubs to simplify their day-to-day operations. It offers various features that allow gym owners to manage member records, process sales, book classes and trainers efficiently, and control access with an advanced 24-hour RFID system....
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What is GymMaster?
GymMaster is a gym management platform focusing on automating membership management with recurring payment support, online bookings and billings, integrated point of sale, as well as member access management to the facilities, from Treshna Enteprises in New Zealand.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
GymMaster Demo - Schedule Part 1
YouTube
GymMaster Demo - Communications
YouTube
GymMaster Demo - Services
YouTube
GymMaster Demo - Schedule: Making Bookings
YouTube
GymMaster Demo - Dashboard
YouTube
GymMaster Demo - Member Information
YouTube
Product Details
- About
- Tech Details
What is GymMaster?
GymMaster is a business software product specifically designed for health clubs to simplify their day-to-day operations. It offers various features that allow gym owners to manage member records, process sales, book classes and trainers efficiently, and control access with an advanced 24-hour RFID system. One of its most significant benefits is the automated personalized communication feature which enables targeted SMS and email campaigns based on factors like visitation history, demographics, membership type or billing status.
GymMaster aims to provide ultimate convenience with its 24-hour access control system capable of being managed from any device using auto-billing functionality. This helps in boosting profits by allowing members autonomously to book and pay online via their own branded portal on the website. The dashboard provides a visual overview of all key information enabling business owners to gain insights into progress towards achieving their goals. Additionally, GymMaster supports multiple tax rates across sites while still sharing one database providing additional flexibility for multi-site businesses.
GymMaster Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
GymMaster's user-friendly software has solved numerous business problems for users in the health and fitness industry. With an up-to-date member database, users can easily manage account administration tasks, reducing admin hours and scaling their businesses. Even with minimal technical experience, GymMaster allows for easy facility operation without staff.
During lockdown, one-on-one training was made enjoyable with GymMaster's support, and the app allowed for remote monitoring of 24-hour facilities and member accounts. Users praised the customer service team for their exceptional support, quick response to issues, and willingness to assist after hours. The software also enabled businesses to transition to a 24-hour gym model, allowing members to join online without staff on reception.
With a standout feature being its practicality and ease of use, GymMaster has been positively impactful for businesses in the health and fitness industry. Customers have recognized the continuous improvement based on client feedback and recognition of staff and clients. Additionally, GymMaster provided a solution during mandatory gym closures during the pandemic with a flawless MASS HOLD option already in place. Overall, the software has provided users with seamless experiences that have made managing their businesses easier.
User-Friendly: Customers have found GymMaster to be very user-friendly and easy to navigate. Some reviewers noted that new team members were easy to train, while existing ones could quickly upskill as required. The member portal worked great for members to sign up for classes, book appointments, etc., on the free member portal app.
Helpful Support Staff: Many users appreciated the prompt and free customer support provided by GymMaster. According to some reviewers, the support staff was probably the best they had ever seen, always willing to help with inquiries regardless of how small or big they were.
Valuable Automated Communication Features: Several customers noted that GymMaster provided valuable and necessary automated communication features. They could target, improve and grow their businesses using key seasonal data indicators available in the software's dashboard. Additionally, this feature saves users time and money since its dashboard is accurate and doesn't require double-checking in reports.
Difficult Integration: Some users have found it challenging to integrate GymMaster with Debit Success and their website.
Inconsistent Reporting Functions: According to some reviewers, the reporting functions in GymMaster can be inconsistent at times.
Confusing Navigation: Navigating through the backend of GymMaster can be frustrating for some users due to its extensive options and confusing tab placements.