Name: GymMaster
Price: 89 USD
Author: Treshna Enterprises

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Feature Management

Performance Testing

Development

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Enterprise Search

Enterprise

Accounting

Accounting and Tax Services

Financial Risk Management

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Performance Management

HR Management

On-Demand Payment

Payroll

Relocation

Resume Parsing

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Database DevOps

Disk Cloning

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Interoperability

Metadata Management

Network Performance Monitoring

Product Implementation Services

Remote Desktop

Remote Monitoring and Management

Secure Email Gateway

Server Virtualization

Test Management

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Event Management

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Enablement

Sales Training

Sales

Secure Service Edge (SSE)

Security

Car Rental

Construction Takeoff and Estimating

Direct Secure Messaging

Home Health Care

Insurance Agency Management

Intelligent Document Processing

Medical Office EMR & EHR

Population Health Management

Vertical-Specific

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### Customer Support and Service
Users consistently praise GymMaster's exceptional customer service and support capabilities. While some reviewers express minor concerns about the lack of "how-to" videos, the majority highlight the prompt and efficient assistance provided by the customer service team. Positive feedback emphasizes the team's willingness to tailor solutions to individual needs and the quick response times for issue resolution. However, a few negative reviews mention challenges with software updates and limited support availability, particularly for users in different time zones. Despite these criticisms, GymMaster's customer support is generally regarded as a valuable asset by its users.

### User Experience
Users consistently praise GymMaster for its user-friendly interface and navigation, highlighting its ease of use and simplicity. The software's intuitive design, coupled with clear prompts and well-labeled folders, makes it a standout choice for managing clients, bookings, and memberships. Reviewers also appreciate the regular updates and improvements to features, as well as the seamless integration with websites. Despite some concerns about cost, the overall sentiment leans heavily towards a positive user experience with GymMaster.

### Membership Management
While some users appreciate GymMaster's membership management features for their simplicity and effectiveness in tracking membership activity, others have raised concerns about the need for internet connectivity to update profiles and the lack of a dedicated smartphone app for members. The platform's ability to control all activities through the members' records and offer customizable communication options has garnered praise, but the absence of certain functionalities like a mobile app has left some users wanting more.

### Member Engagement
Users have varying experiences with GymMaster's system settings and their impact on business operations. When it comes to member engagement, opinions are also mixed. Some users appreciate the platform's efforts to cater to a wide range of clients with different business models, acknowledging the initial learning curve as a worthwhile investment for a robust end product. On the other hand, there are concerns about certain features being challenging for new users to grasp easily. Despite these challenges, GymMaster is commended for its commitment to listening to customers and adapting its product to meet their needs, fostering a sense of partnership with its users.

GymMaster's user-friendly software has solved numerous business problems for users in the health and fitness industry. With an up-to-date member database, users can easily manage account administration tasks, reducing admin hours and scaling their businesses. Even with minimal technical experience, GymMaster allows for easy facility operation without staff. 

During lockdown, one-on-one training was made enjoyable with GymMaster's support, and the app allowed for remote monitoring of 24-hour facilities and member accounts. Users praised the customer service team for their exceptional support, quick response to issues, and willingness to assist after hours. The software also enabled businesses to transition to a 24-hour gym model, allowing members to join online without staff on reception. 

With a standout feature being its practicality and ease of use, GymMaster has been positively impactful for businesses in the health and fitness industry. Customers have recognized the continuous improvement based on client feedback and recognition of staff and clients. Additionally, GymMaster provided a solution during mandatory gym closures during the pandemic with a flawless MASS HOLD option already in place. Overall, the software has provided users with seamless experiences that have made managing their businesses easier.

User-Friendly: Customers have found GymMaster to be very user-friendly and easy to navigate. Some reviewers noted that new team members were easy to train, while existing ones could quickly upskill as required. The member portal worked great for members to sign up for classes, book appointments, etc., on the free member portal app.

Helpful Support Staff: Many users appreciated the prompt and free customer support provided by GymMaster. According to some reviewers, the support staff was probably the best they had ever seen, always willing to help with inquiries regardless of how small or big they were.

Valuable Automated Communication Features: Several customers noted that GymMaster provided valuable and necessary automated communication features. They could target, improve and grow their businesses using key seasonal data indicators available in the software's dashboard. Additionally, this feature saves users time and money since its dashboard is accurate and doesn't require double-checking in reports.

Difficult Integration: Some users have found it challenging to integrate GymMaster with Debit Success and their website. 

Inconsistent Reporting Functions: According to some reviewers, the reporting functions in GymMaster can be inconsistent at times.

Confusing Navigation: Navigating through the backend of GymMaster can be frustrating for some users due to its extensive options and confusing tab placements.

GymMaster is a business software product specifically designed for health clubs to simplify their day-to-day operations. It offers various features that allow gym owners to manage member records, process sales, book classes and trainers efficiently, and control access with an advanced 24-hour RFID system. One of its most significant benefits is the automated personalized communication feature which enables targeted SMS and email campaigns based on factors like visitation history, demographics, membership type or billing status.

GymMaster aims to provide ultimate convenience with its 24-hour access control system capable of being managed from any device using auto-billing functionality. This helps in boosting profits by allowing members autonomously to book and pay online via their own branded portal on the website. The dashboard provides a visual overview of all key information enabling business owners to gain insights into progress towards achieving their goals. Additionally, GymMaster supports multiple tax rates across sites while still sharing one database providing additional flexibility for multi-site businesses.

GymMaster is a gym management platform focusing on automating membership management with recurring payment support, online bookings and billings, integrated point of sale, as well as member access management to the facilities, from Treshna Enteprises in New Zealand.

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Membership Management Software automates tasks associated with running gyms, clubs, yoga studios, salons, spas, or instructional studios. It combines these tasks into a single business management platform that encompasses marketing, payment processing, and scheduling.

Membership Management

How to send bulk emails with GymMaster

GymMaster Demo - Find Member Screen

How to use Discount Codes in GymMaster

GymMaster Demo - Member Information

GymMaster Demo - Dashboard

GymMaster Demo - Schedule: Making Bookings

GymMaster Demo - Services

GymMaster Demo - Communications

GymMaster Demo - Schedule Part 1

Treshna Enterprises

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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GymMaster

Overview

What is GymMaster?