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HeadSpin Reviews and Ratings

Rating: 6.1 out of 10
Score
6.1 out of 10

Community insights

TrustRadius Insights for HeadSpin are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

HeadSpin has been widely praised by users for its ease of use and robust feature set in automated testing. Users have found the platform to be a valuable tool for various testing scenarios, offering features that are often lacking in other platforms. One key use case is the ability to run tests on any device from any location in the world, which has allowed users to efficiently identify and fix errors. This feature has saved users time and improved the overall quality of their products.

Another important use case of HeadSpin is its automation capabilities, which have helped users enhance the customer experience while saving time and money. By automating regression tests and running tests frequently, users can ensure that their applications are always functioning as expected without relying on manual execution. Additionally, HeadSpin's manual testing feature has received praise for providing detailed results and allowing users to test mobile applications using a manual process.

The recording and playback feature of HeadSpin has been particularly useful for users, enabling them to review and analyze user sessions effectively. This function allows for comprehensive testing of user interactions with applications and facilitates faster bug identification and resolution. Furthermore, HeadSpin's ability to test sites and applications on real devices has helped users identify issues and bugs specific to certain devices, ensuring a smoother user experience across all platforms.

The cloud-based nature of HeadSpin has also been advantageous for users, providing flexibility in running different types of tests on iOS, Android, and web platforms. Furthermore, the integration of HeadSpin with JIRA has streamlined workflows for many users who can now work seamlessly with their existing tools. The insights and reports generated by HeadSpin have proven invaluable to users in improving their applications' performance and identifying bugs encountered during testing.

Overall, HeadSpin has addressed various business problems related to automated testing, providing a comprehensive solution that helps companies deliver high-quality products. Users have praised its effectiveness in saving time and effort compared to manual testing while improving overall efficiency. Whether it's automating regression tests, testing mobile applications, or analyzing design vulnerabilities, HeadSpin has proven itself as a reliable and feature-rich platform for users across different industries.

Reviews

17 Reviews

Great platform for testing across multiple devices and location

Rating: 10 out of 10

Use Cases and Deployment Scope

I've tried several other platforms for automated testing, but none of them were as easy to set up and use, or provided the variety of features that Headspin does. I can run tests on any device from any location in the world, and the bug reporting feature makes it easy to track down and fix errors.

Pros

  • Mobile app testing.
  • Cross browser testing.
  • Automation testing.
  • Performance testing.

Cons

  • Pricing could be lower.

Likelihood to Recommend

We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications.

ES
Eric Severson
Automation QA Tester in Quality Assurance at Optum (10,001+ employees)
Vetted Review
HeadSpin
1 year of experience
View profile

Best testing tool for testers

Rating: 10 out of 10

Use Cases and Deployment Scope

Using HeadSpin has been a great way to reduce the amount of time it takes to test across various browsers and platforms. I can run tests on 5-10 browsers simultaneously, which saves me a lot of time because I don't have to toggle windows between each browser. It is the best tool for companies which is looking to provide quality products to their customers.

Pros

  • Cross browser testing
  • Real device testing
  • User friendly

Cons

  • Minor bugs occasionally affecting sessions

Likelihood to Recommend

If you're a QA, automation engineer, or developer looking to run automated tests on your site, HeadSpin is the right solution for you. I have tried a few other tools, and by far, this one is the most user-friendly, reliable, and quick of all. Literally, in two clicks, you can go from signing up to running your first test!

VU
Verified User
Employee in Information Technology (10,001+ employees)
Vetted Review
HeadSpin
2 years of experience

HeadSpin Cross Browser Testing tool is a must.

Rating: 10 out of 10

Use Cases and Deployment Scope

We have been using HeadSpin for a while now and we are very happy with it. We have found the service to be very helpful in solving cross-browser-related issues. We can test our projects locally and do not have to worry about sending them to remote servers. The service is also very easy to use!

Pros

  • Keep track of each browser we have tested and when we lastly updated them.
  • Remove any deprecated code or plugins that may cause issues with other browsers.
  • Add browser information to our site’s meta tags so that the site displays correctly in different browsers.
  • Test our website on all browsers to ensure compatibility.

Cons

  • API Testing
  • Pricing

Likelihood to Recommend

Look no further than HeadSpin. This tool offers additional features such as automated testing and performance analysis and monitoring, which will help you get started on the right foot.

DD
Dina Dzousa
QA Automation Analyst in Quality Assurance at EY (10,001+ employees)
Vetted Review
HeadSpin
5 years of experience
View profile

An awesome tool with a very good support team

Rating: 10 out of 10

Use Cases and Deployment Scope

HeadSpin runs on a user-friendly interface and allows you to identify issues across multiple databases. The automation provided within the system lets us test our issues in multiple scenarios and show you the differences between them. We have been able to improve the quality of our products by using HeadSpin. This has helped us save a lot of time and money, while also giving our customers a better experience.

Pros

  • Geotargeting Tests
  • Geofencing Tests
  • Geoblocking Tests
  • Geotagging Tests

Cons

  • Pricing
  • Reports
  • limited trial

Likelihood to Recommend

We wanted to have a tool that would allow us to quickly share access to a real physical device, not a simulator or emulator. Being able to do that with anybody in the team from QA to a designer or developer was very important to us. I would say if you are keen on manual testing, then HeadSpin is not the one for you.

EA
Ellie Abraham
Senior Software QA Engineer in Research & Development at Pearson (10,001+ employees)
Vetted Review
HeadSpin
4 years of experience
View profile

Faster Automation With Recording and Playback Feature

Rating: 10 out of 10

Use Cases and Deployment Scope

In our organization, we use HeadSpin for automation scripting. By automating our testing processes, we save a lot of time. Its manual testing feature is also amazing, test the mobile applications using a manual process also and get more detailed results. The recording and playback of user sessions is also great feature. Overall a good product for us.

Pros

  • Easy mobile app testing on real Android and iOS devices
  • Broad range of integrations
  • Record & playback feature
  • authentication based testing

Cons

  • Pricing is too high for small companies
  • Freemium version
  • Not Opensource
  • API Testing can be added

Likelihood to Recommend

They always provide great support, whenever we need help. We have a big team of testers and developers who use HeadSpin, but we never faced any major problems with the HeadSpin product. I want them to lower the pricing so that small businesses can also use it, really a great product.

DS
Dennis Simoni
Software Quality Assurance Analyst in Quality Assurance at Deliveroo (1001-5000 employees)
Vetted Review
HeadSpin
1 year of experience
View profile

Real Device Testing Made Easy

Rating: 10 out of 10

Use Cases and Deployment Scope

HeadSpin gives us the ability to test our sites and applications on the devices that real people use every day. This is extremely helpful for testing the mobile experience, but it also helps us identify issues and bugs that only appear on certain devices. We're also using HeadSpin for automating our regression tests so we can run them frequently without having to rely on someone manually running them.

Pros

  • Mobile app testing on real devices made easy
  • Faster tool than others
  • Bug reporting and management
  • Wide range of integrations

Cons

  • They do not provide API testing
  • A little bit higher pricing
  • Only 10 days free trial

Likelihood to Recommend

On an occasion I got stuck while trying to add my cellphone to their device cloud infrastructure, I wrote to their help desk and one of their executives contacted me within a few minutes of time to solve my issue. That's when I became a fan of their support. They are always there to help you out.

SS
Samantha Stewart
Sr. BDM in Marketing at Ultimate Software P Ltd (1001-5000 employees)
Vetted Review
HeadSpin
1 year of experience
View profile

Best platform for automation testing

Rating: 10 out of 10

Use Cases and Deployment Scope

HeadSpin offers a great platform for automated testing, but that is not all you get. The bug reporting system which they offer is invaluable to any developer or tester. It is a great tool for simplifying your QA process and getting your app to market faster. Their record & playback feature helps us to test faster & better.

Pros

  • Automation testing
  • Mobile app testing
  • Record & Playback

Cons

  • API Testing can be added
  • Scaling up
  • Documentation

Likelihood to Recommend

I have been using HeadSpin for about a year, and I love it. It's a fantastic tool for running mobile tests easily and effectively. We just love how easy it is to collaborate between testing & dev teams to make sure a bug is marked & resolved in a super-fast manner.

VU
Verified User
Analyst in Quality Assurance (201-500 employees)
Vetted Review
HeadSpin
1 year of experience

Offers lot more then mobile app testing

Rating: 10 out of 10

Use Cases and Deployment Scope

The platform is easy to use and offers a variety of features that make it an indispensable platform for any tester or developer. Its automated testing capabilities are top-notch and make it possible to reproduce user sessions quickly and easily on any device all over the world. Additionally, the bug reporting feature makes it easy to track down and fix errors in your code.

Pros

  • mobile app testing
  • automation testing
  • bug reporting

Cons

  • price
  • documentation
  • support

Likelihood to Recommend

It allows you to record and playback user sessions, debug applications, and report bugs. All this means you will be able to save a lot of time on debugging the app and spend more time where it matters the most i:e building and improving your app. Kudos to team HeadSpin.

KM
Kevin Mahoney
Front End Developer in Engineering at The Atlantic (501-1000 employees)
Vetted Review
HeadSpin
1 year of experience
View profile

Best tool for authentication based testing

Rating: 10 out of 10

Use Cases and Deployment Scope

We run hundreds of manual and automated tests every day across all of our apps without any need for additional resources. With HeadSpin, multiple real iPhone or Android mobile devices can be shared among teams, eliminating the need to purchase multiple mobile phones for testing purposes. The cherry on the top is that their devices come enabled with a sim card that really helped us to perform authentication-based testing.

Pros

  • automated testing
  • manual testing
  • authentication based testing

Cons

  • cost
  • more integrations
  • onboarding

Likelihood to Recommend

HeadSpin is very well suited to perform authentication-based testing which means if you want to test the payment process with OTP that can be done quite easily as their devices come enabled with a sim card for this. It's super easy to integrate the platform with JIRA to mark and share bugs easily.

VU
Verified User
Administrator in Quality Assurance (51-200 employees)
Vetted Review
HeadSpin
2 years of experience

Best for PWA Testing

Rating: 9 out of 10

Use Cases and Deployment Scope

HeadSpin is a one stop solution for us to build and test our PWAs on different browsers and platforms. It is a reliable tool that has all the features that we need. And, excellent support from the HeadSpin team makes it even better. The best part of the platform is that we can scale up and scale down whenever we want. The integration with JIRA works like a charm.

Pros

  • PWA Testing
  • Mobile App Testing
  • Integrations

Cons

  • More integrations with CI/CD tools
  • Support
  • Documentation

Likelihood to Recommend

We wanted to test if our PWA's were working seamlessly, especially on legacy devices like the Samsung Galaxy series and the iPhone X and previous series of models. We did not have the inventory with us and that is where Headspin helped us. They provided us with real devices with a sim card installed to perform the testing.

RF
Rachel Fernandes
QA Lead in Quality Assurance at Chronicled (201-500 employees)
Vetted Review
HeadSpin
1 year of experience
View profile