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Helprace

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What is Helprace?

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated
2022
Top Rated 2022
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2023
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2024
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2025
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2026
Top Rated 2026

Screenshots

Case Support Admin Panel
Case Support Admin Panel

Case Support Admin Panel

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish (additional support to be introduced soon)

FAQs

What is Helprace?
Helprace is customer service software that combines a help desk, customer feedback community and a knowledge base in one platform. Key features include email integration, ticket productivity tools and a feedback widget. The vendor offers crowd-sourced support as well as on-on-one support in one software.
Who uses Helprace?
The most common users of Helprace are from Small-Business.