TrustRadius: an HG Insights company

What is Helprace?

Categories & Use Cases

Screenshots

Screenshot of Case Support Admin Panel
Screenshot of Community Support Admin Panel
Screenshot of Community Support Portal

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Screenshot of Case Support Admin Panel

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish (additional support to be introduced soon)

FAQs

What is Helprace?
Helprace is customer service software that combines a help desk, customer feedback community and a knowledge base in one platform. Key features include email integration, ticket productivity tools and a feedback widget. The vendor offers crowd-sourced support as well as on-on-one support in one software.
Who uses Helprace?
The most common users of Helprace are from Small-Business.