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Hook Security Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for Hook Security are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users commonly recommend Hook Security for the following reasons:

  • Quality Training Courses and Phishing Tests: Users recommend Hook Security for its high-quality training courses and phishing tests. They appreciate the thoroughness and effectiveness of the training materials, which help employees improve their awareness and response to phishing attacks.

  • Fantastic Customer Support: Many users praise Hook Security for its exceptional customer support. They mention that the team is responsive, helpful, and quick to address any concerns or issues that arise. Users feel supported and valued when interacting with the customer support team.

  • Easy to Use and Quick Communication: Users find Hook Security's platform easy to use, both for remote and office-based employees. They appreciate the simplicity of navigating through the platform and accessing the necessary resources. Additionally, users highlight the prompt communication from the Hook Security team, emphasizing how quickly they receive responses to their inquiries.

While most users have positive experiences with Hook Security, some recommend demoing one of its competitors to compare features and offerings.

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