Hook Security
November 22, 2022

Hook Security

Ankit Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Hook Security

Hook provides a variety of templates to safely "force" client to learn to avoid phishing and scam attacks. Hook provides a safe way to train user to become more aware. We are thrilled with the improvements in "phish alert" reporting and reductions in "clicks" o phish and malware due to employee learning.

Pros

  • Hooks make it easy to generate the reports and gives a through breakdown of campaign details.
  • Users are become more aware of potential threats and avoid them.
  • It integrated easily with O365 deployment.

Cons

  • It would be nice to be able to customize templates even more and brand them.
  • Automatic course enrollment for new employees should be simplified.
  • Interface could be more streamlined.
  • We are now able to do it regularly and users have become aware of potential threat and avoid them.
  • The reporting makes it easy for us to identify the things.
  • Users on-boarding training, annual cyber security training.
  • Ease of enrollment for training new users.
  • Monthly email campaign to test our users.
  • Getting clients to address the fundamentals of cyber security in short and capture behavioral data.

Do you think Hook Security delivers good value for the price?

Yes

Are you happy with Hook Security's feature set?

Yes

Did Hook Security live up to sales and marketing promises?

Yes

Did implementation of Hook Security go as expected?

Yes

Would you buy Hook Security again?

Yes

Hooks has allowed us to be a bit more agile in our training and testing with phishing scams. Hooks reports allow us to identify people who we need more help to identifying phishing emails. By implementing the the monthly phishing campaigns, we can then provide specific training for individual facing issues in particular areas.

Hook Security Feature Ratings

Training Content Library
Not Rated
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
Not Rated
Individualized Security Training Plans
Not Rated
Phishing Simulations
Not Rated
Security Reporting
Not Rated
Integration with Security Tech Stack
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

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