Hotello Reviews and Ratings

Adaptability: Users have praised the adaptability of Hotello, with many stating that it allows for personalized emails and accounting reports based on the needs of the hotel. The flexibility of the solution enables users to build their own strategy and tailor the software to their specific needs. This has been mentioned by several reviewers as a standout feature of Hotello.

Excellent Customer Service: Many users have found the customer service provided by Hotello to be excellent. Reviewers appreciated having local service in Montreal and felt that customer support was focused on improving the software according to market trends. Exceptional customer service has been mentioned multiple times in reviews, indicating its importance as a positive aspect of using Hotello.

User-Friendly & Affordable: A significant number of reviewers have stated that Hotello is user-friendly and affordable compared to other options in the property management system market. Some users initially found it easy to use after learning the basics, with creating reservations becoming simple after a month or two. The variety of features available is useful for hotels of different sizes, making it a valuable option for those seeking an efficient program at an affordable cost.