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HUMAN Bot Defender

HUMAN Bot Defender
Formerly from PerimeterX

Overview

What is HUMAN Bot Defender?

The HUMAN Bot Defender is a solution designed to protect websites, mobile apps, and APIs from sophisticated bots. According to the vendor, this bot protection platform caters to small, medium, and large enterprises across various industries, including security teams, fraud teams, IT professionals, e-...

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Recent Reviews

TrustRadius Insights

Bot blocking effectiveness: Reviewers have consistently praised the HUMAN Bot Defender for its ability to effectively block unwanted …
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Pricing

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What is HUMAN Bot Defender?

HUMAN Bot Defender (formerly from PerimeterX) is a bot mitigation solution designed to help users safeguard Websites, Mobile Applications and APIs.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is HUMAN Bot Defender?

The HUMAN Bot Defender is a solution designed to protect websites, mobile apps, and APIs from sophisticated bots. According to the vendor, this bot protection platform caters to small, medium, and large enterprises across various industries, including security teams, fraud teams, IT professionals, e-commerce companies, and financial institutions.

Key Features

Account Takeover: According to the vendor, the HUMAN Bot Defender can detect and block suspicious activities to prevent unauthorized access to user accounts, safeguarding sensitive information and preventing data breaches.

Account Fraud: The vendor claims that the HUMAN Bot Defender can detect and block the creation of fake accounts, reducing the risk of account abuse and protecting user trust from fraudulent activities such as identity theft and financial fraud.

Transaction Abuse: According to the vendor, the HUMAN Bot Defender can identify and block suspicious activities related to payments and transactions, preventing fraudulent financial transactions and protecting the integrity of financial systems.

Data Contamination: The vendor states that the HUMAN Bot Defender can block bots that manipulate or pollute data, ensuring the accuracy and integrity of data and analytics for reliable data-driven decision-making.

Scraping: According to the vendor, the HUMAN Bot Defender can prevent unwanted data exfiltration by blocking bots, protecting valuable content and pricing information from competitors or malicious actors to maintain a competitive advantage.

Programmatic Ad Fraud: The vendor claims that the HUMAN Bot Defender can protect digital advertising transactions by blocking bots that generate fake ad impressions or engage in ad fraud schemes, preserving the effectiveness and ROI of digital advertising campaigns.

Malvertising: According to the vendor, the HUMAN Bot Defender can block malicious ads that may contain malware or redirect users to harmful websites, ensuring clean ads are served and protecting user devices from security risks associated with malvertising.

Client-Side: The vendor states that the HUMAN Bot Defender can protect against client-side attacks and PII leakage by preventing data breaches caused by vulnerabilities in client-side code or scripts, safeguarding user privacy and sensitive information.

BotGuard for Growth Marketing: According to the vendor, the HUMAN Bot Defender can block bots that can skew marketing metrics or disrupt lead generation, providing protection for marketing funnels and sales efforts to ensure accurate and reliable marketing performance data.

MediaGuard: The vendor claims that the HUMAN Bot Defender can protect DSPs, SSPs, media owners, and brands from ad fraud by blocking bots that generate fake ad impressions or engage in fraudulent activities in the advertising ecosystem, preserving the integrity and effectiveness of digital advertising campaigns.

HUMAN Bot Defender Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bot blocking effectiveness: Reviewers have consistently praised the HUMAN Bot Defender for its ability to effectively block unwanted traffic and malicious bots, preventing account takeovers, DoS and DDoS attacks on their websites. Many users have expressed confidence in the tool's ability to protect their website 24/7.

Ease of use: The fast and easy integration process has been a commonly mentioned positive aspect of the HUMAN Bot Defender. Users appreciate how quickly they were able to integrate it into their systems and get up and running without any hassle. Additionally, reviewers found the portal simple and easy to use with self-explanatory dashboards that allowed them to investigate incidents without help from support.

Outstanding customer support: Many customers highly praise the customer support team at HUMAN for being responsive, knowledgeable, accommodating with users' schedules, going above & beyond by offering options when available or following up to ensure requests were handled appropriately & needs met every time. The slack channel is also considered as an effective way of communication between clients & support teams making it easier for users to communicate with them seamlessly.

Slow and Inconsistent Dashboard: Some users have reported that the dashboard of HUMAN Bot Defender is slow to load, and some components do not show the correct information. This inconsistency makes it hard for users to configure custom settings on their own.

Difficulty Understanding Information: Several reviewers have stated that they find it difficult to get context about various pieces of information within HUMAN Bot Defender, such as understanding why a specific signal caused something to be blocked or how many false positives are being reported.

Expensive Scaling: Multiple customers have expressed dissatisfaction with the flexibility in scaling provided by HUMAN Bot Defender. The cost quickly becomes expensive, and users feel like they are dealing with a very contractual company that is unwilling to help them grow.

Users have made several recommendations based on their experiences with PerimeterX. Firstly, users recommend reaching out to the PerimeterX team for assistance, as they have been described as responsive and helpful. Secondly, users suggest placing the PX snippet at the top of the header scripts. This recommendation can help improve the effectiveness of PerimeterX's bot protection solutions. Lastly, users emphasize the importance of dedicating time to integrating all of PerimeterX's offerings into workflows and processes to maximize the benefits of their bot defense solution.

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