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HUMAN Bot Defender Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for HUMAN Bot Defender are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Bot blocking effectiveness: Reviewers have consistently praised the HUMAN Bot Defender for its ability to effectively block unwanted traffic and malicious bots, preventing account takeovers, DoS and DDoS attacks on their websites. Many users have expressed confidence in the tool's ability to protect their website 24/7.

Ease of use: The fast and easy integration process has been a commonly mentioned positive aspect of the HUMAN Bot Defender. Users appreciate how quickly they were able to integrate it into their systems and get up and running without any hassle. Additionally, reviewers found the portal simple and easy to use with self-explanatory dashboards that allowed them to investigate incidents without help from support.

Outstanding customer support: Many customers highly praise the customer support team at HUMAN for being responsive, knowledgeable, accommodating with users' schedules, going above & beyond by offering options when available or following up to ensure requests were handled appropriately & needs met every time. The slack channel is also considered as an effective way of communication between clients & support teams making it easier for users to communicate with them seamlessly.

Reviews

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