ibi iProcess (discontinued) Reviews & Insights

TIBCO iProcess is used by the technology and order fulfillment departments throughout the engineering segment. The product is the sole business management tool for processing orders and service requests.
All the orders usually pass through the BPM tools for orchestration and fulfillment activities and are transferred from one department to another based on the architecture of the process flow through swim lanes schema, which is a feature of the iProcess tool.

iProcess is a perfect BPM tool that has been able to solve complex business problems and situations, but with time newer and easier to use tools have also been developed by competing companies and thus this tool needs to evolve with the competition. Newer and more easy to use tools are also available from TIBCO as well such as AMX BPM.

TIBCO iProcess is used across the whole organization implementing business processes, small to very large (hundreds of tasks) with all kinds of timeframes (some cases have a duration in the months' timeframe) and managing selling, complaints, internal procedures and so on. It is the way of integrating human and integration processes.

TIBCO iProcess is a very nice option if your process is large, complex, has a lot of cases (instances) or huge number of users. It is really performant. Also thanks to "Technology plug-ins" add-in it has wonderful integration with TIBCO Buinessworks, what opens you BPM to any kind of external system integration.
But if you are managing only small, local, departmental processes it feels too big and too complex, there are other more suitable products.