IBM Watson Speech to Text Usability Impact and Improvement Areas.
Use Cases and Deployment Scope
IBM Watson speech-to-text is a unique platform that accurately and precisely summarizes our executive and team meetings. It can convert calls and discussions into notes and highlight key points for reference. It also creates summaries and follow-up notifications for the next call or meeting. There is no doubt that it is increasing the team's productivity.
Pros
- Converts meetings and calls into a summarize form.
- Create follow ups for the team.
- Create summaries with accurate notes with transparency.
Cons
- Integration with third party tools.
- Processing time for longer meetings.
- Catches the background sound/narration, but can be reduced using noise-cancelling channels.
Return on Investment
- Saving a lot of manual work.
- Creates transcripts which is useful in the future.
- It is accurate and makes information easier to share with team.
- Fixing the points which it takes from the background noise.
- Mostly positive ROI in terms of the eco system but takes a toll on pricing.
Usability
Alternatives Considered
CoPilot AI and Google Gemini
Other Software Used
Microsoft 365 Copilot