IBM Watson Speech to Text Usability Impact and Improvement Areas.
February 03, 2026

IBM Watson Speech to Text Usability Impact and Improvement Areas.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Speech to Text

IBM Watson speech-to-text is a unique platform that accurately and precisely summarizes our executive and team meetings. It can convert calls and discussions into notes and highlight key points for reference. It also creates summaries and follow-up notifications for the next call or meeting. There is no doubt that it is increasing the team's productivity.

Pros

  • Converts meetings and calls into a summarize form.
  • Create follow ups for the team.
  • Create summaries with accurate notes with transparency.

Cons

  • Integration with third party tools.
  • Processing time for longer meetings.
  • Catches the background sound/narration, but can be reduced using noise-cancelling channels.
  • Saving a lot of manual work.
  • Creates transcripts which is useful in the future.
  • It is accurate and makes information easier to share with team.
  • Fixing the points which it takes from the background noise.
  • Mostly positive ROI in terms of the eco system but takes a toll on pricing.
IBM Watson Speech-to-Text usability is excellent, and I highly recommend it as well. It is faster, takes accurate notes, and summarizes the points accurately. Also, it is very easy to navigate through the transcripts. If there is a long team meeting, one can jump to the information without wasting much time, as it also reduces manual work.
The reason IBM Watson Speech-to-text stacks up against Microsoft CoPilot and Google Gemini is that it consistently produces accurate meeting and discussion transcripts and can easily handle longer calls. MS CoPilot and Google Gemini are more AI-dependent than the actual speech-to-text conversion, which is why IBM has the leverage over these two applications.

Do you think IBM Watson Speech to Text delivers good value for the price?

Yes

Are you happy with IBM Watson Speech to Text's feature set?

Yes

Did IBM Watson Speech to Text live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Watson Speech to Text go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Watson Speech to Text again?

Yes

I would definitely recommend it, as it is one of the best speech-to-text applications available on the market. I gave 7 out of 10 because of the integration with third-party tools. Most organizations don't use the IBM ecosystem and are limited to a single environment, so they need to be easily integrated without being overly complex.

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