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Improvado Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for Improvado are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy and cost-effective: Users have found Improvado to be a super easy and cost-effective solution for connecting and collecting data. They appreciate the ease of use, intuitive user interface, and seamless process for adding new data sources. Quality customer support: Reviewers praise the top-level customer support provided by the Improvado team. They mention the dedicated contact provided for support, as well as the efficient ticket system that works nicely. Out-of-the-box integrations: Users highlight the best aspects of Improvado, including the out-of-the-box API integrations, Google Data Studio visualizations, and native API data connections available. They find setting up Improvado to be a breeze with a wide range of connectors readily available.

Reviews

1 Review

Great tool for effective marketing analysts

Rating: 10 out of 10

Use Cases and Deployment Scope

<p>We use Improvado for marketing reporting automation and streamlining data from all paid and organic marketing channels. We integrated Improvado across our company. Thus, the sales department and senior management use the solution and get access to fresh data on an equal footing with our marketing analysts.</p>

<p>Our previous vendor had specific limitations that have compelled us to search for alternatives. We required a partner who could create storage for all our data needs from scratch and fill it with data from our sources. Besides, we used a data visualization tool that our analysts were already familiar with. Improvado offered us a wide range of tools they work with, and the one that we used was on their list.</p>

<p>We picked Improvado because they offered full-cycle support with dedicated managers. Our team had minimal experience with dashboards, so we decided to delegate this task to Improvado’s team using their professional services plan. Eventually, we gained access to custom dashboards that displayed insights from multiple ad platforms simultaneously. Integration with Tableau made our reports more explicit and comprehensible. We achieved more transparency in our data, gained a centralized data view, and disposed of time-consuming manual operations. </p><div>

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Pros

  • ETL processes. Once adjusted, Improvado never fails to streamline data from our advertisement platforms to the data warehouse.
  • Variety of data sources. Improvado extracts data from over 200 sources, including both well-established platforms and the ones that are rapidly gaining momentum.
  • Full-cycle support. Improvado provided us with a dedicated manager available 24/7. Any issues that arose during the product integration were settled in a matter of minutes.
  • Flexibility and client-focused approach. After the integration, we adjusted our marketing campaign and needed new ad platforms to be integrated. The vendor allocated the development team ASAP to add new connectors to our existing network.
  • Professional services package. The company doesn't provide dashboard views by default. However, we had no time to figure out how to do it ourselves, so we hired a team of Improvado's analysts that set everything up for us.

Cons

  • Improvado didn’t have all the integrations that we needed. However, they offered full coverage and quickly found ways to extract data from the sources we required.
  • The user interface for BI tools may be confusing to inexperienced users. Personally, I didn't have any problems. However, some of the junior marketing specialists from my department needed more time to adapt to the UI. Otherwise, the interface is great.

Likelihood to Recommend

This solution helped us when we were stuck trying to explore data deeper and didn’t have enough resources to prepare data for further analysis. The software solves data integrity problems bringing more granularity to all insights. Integration with data visualization tools and well-arranged insights shows how each of the company’s marketing channels performs in real-time. Improvado is also useful for risk mitigation when launching or adjusting marketing strategies. It may also become a valuable tool for businesses, who are aiming at automation and the elimination of routine processes. ETL processes automation unleashes marketing analysts’ potential granting them more time for research of marketing reports.

Vetted Review
Improvado
1 year of experience