Infer Reviews and Ratings

Rating: 9 out of 10

Score

9 out of 10

Community insights

TrustRadius Insights for Infer are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy and user-friendly lead collection process: Users have found the lead collection process to be easy and user-friendly, providing ease of use. Many reviewers mentioned that they were able to collect leads effortlessly, saving them time and effort in their sales and marketing efforts.

Efficiency and no need for additional rework: Reviewers appreciated the efficiency of the platform, as there was no need for additional rework. This feature helped users streamline their workflows by eliminating redundant tasks, allowing them to focus on more important aspects of their business.

Strong analytics capabilities: The platform's strong analytics capabilities were highlighted by users, who specifically mentioned the ability to check conversion rates and generate reports on leads to opportunities. This analytical functionality provided valuable insights into customer behavior and allowed businesses to make data-driven decisions for their marketing strategies.

Reviews

2 Reviews

Infer, we needed it to get customers

Rating: 9 out of 10

Incentivized

March 22, 2022

Use Cases and Deployment Scope

We wasted a lot of time looking for new clients and we didn't have the expected results until we worked with Infer, which allowed us to obtain lists of potential clients, with the quality we needed, who were really interested.

Pros

It performs a great segmentation of potential clients, with an ideal filter to get exactly the companies interested in our services.
Allows us to evaluate the database that is in existence to know which of these prospects are good candidates for potential customers.
It allows us to know the accounts and companies that could generate higher profits, to be able to invest more effort in them.

Cons

The user interface and all the information it generates on the main screen can be cumbersome.
The learning curve is quite considerable and it takes a few hours of training to understand the system.
The software becomes cumbersome when information needs to be passed to Salesforce.

Likelihood to Recommend

It is ideal to expand the range of customers, to have an updated and optimized database with interested customers, and allows sales and marketing agents to work in achieving sales and not in the laborious task of finding customers. This software is very effective and delivers what it promises.

Melanie Tobiasson

SVP Infrastructure & Operations at Penske Truck Leasing (10,001+ employees)

Vetted Review

1 year of experience

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Infer is great

Rating: 8 out of 10

Incentivized

September 14, 2017

Use Cases and Deployment Scope

HubSpot has a very large database of leads that we have generated over the last 11 years. Some come from our website and some come from external sources and also partner relationships. Our sales team purchased Infer two-three years ago to help us better assess our leads database. Infer created a custom algorithm to score our leads based on information that we have not necessarily collected directly, which as whether or not there are certain marketing or sales titles on the website itself, or is there an @gmail.com email address listed. It's been an incredibly helpful tool to complement the data that we have collected on leads and their behavior.

Pros

Provides insights on companies to help you infer if they would be a good fit to prospect into, or not
Collects data on external sites very well

Cons

None

Likelihood to Recommend

Infer is great for businesses that have a concept of a lead. It also works very well for companies with large databases that are difficult to sort through based on explicit information that you've collected from conversations or from forms. This might be a good fit for companies who are purchasing databases. Less appropriate for B2C type of businesses with no concept of a lead.

Anna Norregaard

Partner Executive in Sales at HubSpot (1001-5000 employees)

Vetted Review

2 years of experience

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