INNsight.com

INNsight.com is a hospitality technology platform designed to meet the specific needs of the hospitality industry. According to the vendor, this all-in-one solution offers a range of software and services to help hotels drive direct bookings, manage their online reputation, create and manage content, and enhance guests' experience with 3D virtual tours. With its wide range of features, INNsight.com caters to hotels of all sizes. It is intended for use by hoteliers, hospitality industry professionals, digital marketing professionals in the hotel industry, hotel website designers, and hotel operations managers. It is also applicable to various types of accommodations including hotels, bed and breakfasts, inns, vacation rentals, and apartments.

Key Features

Digital Marketing System: According to the vendor, INNsight.com offers a comprehensive digital marketing system tailored specifically for the hospitality industry. This system includes features such as hotel website design, social media marketing, search engine optimization (SEO), pay-per-click advertising, reputation management, and Google Hotel Search integration.

Hotel Booking Engine: The vendor states that INNsight.com provides a fully integrated hotel booking engine that allows guests to check room availability, rates, and make secure online bookings. The booking engine offers real-time availability, room type selection, rate display, and secure payment processing, with the aim of helping hotels increase their direct bookings and revenue.

Content Management System: INNsight.com offers a cloud-based content management system (CMS) designed for hotel websites. According to the vendor, this CMS enables hotels to easily manage their website content, including text, photos, videos, virtual tours, and menus. Real-time updates are said to ensure that website content remains fresh and up to date, with the goal of enhancing the guest experience and increasing conversion rates.

Keen™ Reputation App: According to the vendor, the Keen™ Reputation App is a tool that helps hotels monitor their online reputation, track customer feedback, respond to reviews, and gain insights about their business. The app provides real-time alerts for new reviews and allows hotels to respond directly from mobile devices. The vendor claims that this app enables hotels to proactively manage their online reputation and improve guest satisfaction.

Facilities Management System: INNsight.com offers a facilities management system (FMS) that aims to streamline hotel operations and manage various aspects of facilities, including housekeeping, maintenance, lost & found, asset tracking, and supplies management. The FMS includes features such as a front desk log book, housekeeping assignments, maintenance log, inventory management, and reporting, with the aim of enhancing efficiency and ensuring smooth facility operations.

Hotel 3D Virtual Tours: INNsight.com enables hotels to create immersive 3D virtual tours of their properties. According to the vendor, these tours allow potential guests to explore rooms, amenities, and common areas in a realistic and interactive way, with the goal of enhancing the guest experience and helping hotels differentiate themselves from competitors.

ADA Tray®: INNsight.com includes an ADA Tray® feature that aims to ensure hotel websites comply with accessibility standards. The ADA Tray® provides accessibility tools and features to assist users with disabilities in navigating and interacting with the website, with the aim of promoting inclusivity and compliance with accessibility regulations.