Strengthen Security to Thwart Threats
Rating: 10 out of 10
December 04, 2019
cW
Vetted Review
Verified User
2 years of experience
We use Inspired eLearning to train our staff in security awareness objectives. We use it across all of our US offices; it is required for every staff member. We are also beginning to assign and require this training for all new persons onboarding to our organization regardless of their future role or office location. The security awareness training from Inspired eLearning is helping us raise our organization's overall awareness of threats and threat vectors and providing our staff with solutions for improving their response posture when encountering threats.
- Modules include interactive activities which engage rather than just inform
- The support staff provides excellence response and troubleshooting
- The learning portal is friendly and intuitive
- Reporting features and built-in report dashboards keep me informed quickly on engagement
Cons
- Numbering and Naming of modules can be improved. I have often released modules in the wrong order.
- Email summary reports could be improved.
- The mobile app is wonderful, however, we use SSO to provide the iLMS to our users so they cannot access the mobile app which is only via user name and password. We'd love to be able to offer both the SSO app pathway and the mobile app!
- Our users are increasingly identifying and reporting phishing rather than engaging
- Our users are applying situational security in the physical workplace
- Our users are reporting events where they do fall victim to a malicious link so we can proactively respond.
- We are able to achieve security milestones through improved password policies and 2-factor authentication because our users are aware, informed and ready for policy changes
We did not evaluate other products; we have only used internal employee training and self-published material in the past. This is our pilot experience with using a partner to provide training to our users. We chose Inspired eLearning based on their reputation, pricing and their willingness to work with us to deploy solutions based on our project release time frame.