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Saves cost of hiring additional staff on the phones. Saves AHT (Average handle time)
Genesys IVR Pricing Overview
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What is Genesys IVR?
Genesys provides IVR (interactive voice response) products and services.
Offerings
- Does not haveFree Trial
- Does not haveFree/Freemium Version
- Does not havePremium Consulting/Integration Services
Entry-level set up fee?
- No setup fee
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Genesys IVR Alternatives Pricing
The following is a quick overview of editions offered by other software in similar categories
Dragon Speech Recognition
What is Dragon Speech Recognition?
Nuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately.
Genesys Cloud CX
What is Genesys Cloud CX?
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
Google Cloud Speech-to-Text
What is Google Cloud Speech-to-Text?
Speech-to-Text on Google Cloud is a tool used to convert speech into text using an API powered by Google’s AI technologies. The vendor states users can transcribe content in real time or from stored files; deliver a better user experience in products through voice commands; and, gain insights from…