InterSystems TrakCare

Score1 out of 10

2 Reviews and Ratings

What is InterSystems TrakCare?

Intersystems offers TrakCare, an EMR system with additional modules to cover a wide range of functions of use in clinic administration.

Categories & Use Cases

Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Category average: 6.7
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Category average: 6
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 6.9

Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Category average: 5.8
Local mode / networking failsafe
The software provides a way to ensure that network or connectivity issues are not a work-stopping event.
Category average: 6.7
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.2

Verified User

Employee in Information Technology (11-50 employees employees)

Pros

Quickly get a front end working into patient indexes.
Integrates with InterSystems products.
Works with IE well.

Cons

Extensibility of features.
Custom JavaScript/HTML/CSS support is almost nonexistent.
Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
Transformations should handle everything instead of just non system default code.

Return on Investment

Quick results for a new company.
Costing exponentially more to maintain as we evolve the product.

Other Software Used

KeePass, Secret Server