iPlum is a mobile first solution for business professionals. Businesses can get a separate line with phone system features for their users. iPlum works on their existing smartphone for calling & secure texting without changing carriers. It is simple to use, backed with enterprise security controls.

The platform provides HIPAA compliance for healthcare professionals and Mobile communication compliance for financial & legal sector employees.

Businesses get advanced features like auto-attendant, extensions, call recording, transcriptions, auto-text reply and more for their mobile line.

• Dual Call Reliability With Voice Network Mode

‍iPlum can use a business's voice network to route calls with carrier class reliability without relying on VoIP internet data and still show the iPlum number as Caller-ID, or switch to default data network with Wi-Fi/3G/4G/LTE.

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• Team Account

‍A centralized portal for team management to add or manage iPlum users with different profiles and permissions with a online account.

• Secure Texting Channels

‍Both regular and secure texting are available using an iPlum number, texting channels can be setup for compliance purposes. The other side will simply download iPlum app and setup a free account for secure texting. This can be a doctor texting their patient using secure channel.

• Business Hours

‍Call can be sent to voicemail during non-business hours.

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• Auto Text Reply

‍Used for missed calls or texts.

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• Auto Attendant (IVR) with Virtual Extensions like Phone System

‍An Auto Attendant greeting plays when a client calls the iPlum number. Extensions can be used to route these calls to same or multiple users.

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• Text Archiving, Backup

‍An iPlum account has inbuilt enhanced privacy and data encryption protection. A backup plan can be used to backup texts for safety and future use.

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• Text to Email

‍Texts can be sent to email with an enhanced backup plan.

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• Text Templates

‍For frequently sending similar text to clients, templates can be created in the iPlum app with an enhanced backup plan.

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• Voicemail Transcription

Voicemails can be read as text files sent to a connected inbox.

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• Call Recording

‍Includes a free consent message which can play for callers before recording.

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• Spam Blocking

‍iPlum is a business service with full privacy, and it includes a feature in iPlum to block numbers from calling and texting at no additional cost.

‍• HIPAA & HITECH Compliance

For professionals working in compliance industry.

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• Advanced Password Policy

‍The account administrator can setup advanced password policy applicable to primary and all sub-accounts: Two factor authentication, Password complexity, Password expirations, and App passcode.

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• Fax Line

‍Can include a secure cloud based fax line, using either a new line or by port an existing fax number into iPlum.

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