iPlum

iPlum is a mobile business service app designed by iPlum to provide voice and messaging services for businesses. According to the vendor, iPlum offers a range of features and solutions that are targeted towards small to large-sized companies in various professions and industries, including healthcare, transportation, construction, public sector, and non-profit organizations.

Key Features

BYOD For Teams: According to the vendor, employees can easily install the iPlum app on their mobile phones, allowing for convenient access to the service. The central online portal enables easy team management and collaboration, with the ability to oversee different accounts within the company and grant permissions for accessing specific resources. Additionally, the vendor states that online faxes can be sent and received through iPlum.

Client-Centric Features: iPlum offers several features that prioritize client needs, according to the vendor. These include the option to send calls to voicemail after business hours, auto text replies with a signature, and the ability to record calls and transcribe voicemails for convenience. Users can also set up an out-of-office greeting to inform clients of their availability, as per the vendor's claims.

Reliable Messaging Solution: According to the vendor, iPlum ensures that calls can be made from anywhere at any time with its dual calling reliability. The service provides a professional phone tree with virtual extensions and a business phonebook CRM, making work easier and more efficient for tech companies. Additionally, iPlum offers encryption, message expiration, and two-factor authentication for secure texting, as claimed by the vendor.

Toll-Free Numbers: iPlum provides affordable 800 business numbers for toll-free calls, according to the vendor. Users can set up auto-attendant extensions for a professional look and have direct access to the national registry of toll-free numbers. The vendor also claims to offer a wide selection of vanity numbers to choose from.

Employees can use their own phones: According to the vendor, iPlum allows employees to install the app on their existing devices, eliminating the need for separate business phones. Calls and texts to separate business numbers can be silenced when not working, and business contacts can be easily separated from personal contacts. Users, profiles, and permissions can be managed from a central location, as per the vendor's claims.

Reliable calls anywhere you go: iPlum utilizes voice network or internet data to ensure the best call quality, enabling connectivity from anywhere, according to the vendor. This ensures seamless connection to office staff, clients, and drivers, regardless of location. Users also have the option to transfer their existing business number to iPlum to take full advantage of the connectivity features, as claimed by the vendor.

Automatic business replies: According to the vendor, iPlum offers automatic replies for missed calls and texts, demonstrating to customers that their business is valued. Users can set up an out-of-office greeting to inform clients, employees, and partners of their unavailability. The vendor states that the service prioritizes data safety with password-protected and end-to-end encryption, as well as message expiration and two-factor authentication.