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What is IrisCX?

IrisCX is a video platform designed to enhance customer interactions in enterprise-level companies. According to the vendor, IrisCX offers a secure and end-to-end solution for self-help and live video sessions on customers' smartphones. The platform combines personalized advice and human contact with the convenience of online interactions. IrisCX caters to a wide range of professions and industries, including customer service representatives, sales representatives, support technicians, home product and service providers, and home builders.

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