Jahia Digital Experience Platform Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for Jahia Digital Experience Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Based on user recommendations, Jahia Digital Experience Platform (DX) is suitable for those looking for simplicity, flexibility, and ease of use. It is recommended to work closely with the team as they are knowledgeable and provide good support. Users suggest considering other similar platforms that may be easier to use. Jahia is recommended for companies that need a portal + CMS and is particularly beneficial for IT departments with great marketing skills. The platform's multi-language friendliness is also mentioned as a valuable feature. Despite being relatively unknown, users find Jahia easy to learn and appreciate its in-context editing and headless capabilities. However, it is advised to have strong J2EE developers and other creative skills when working with Jahia. Lastly, users recommend exploring other options and considering the multisite format when making a decision about Jahia DX.

Reviews

44 Reviews

Easy, intuitive handling

Rating: 8 out of 10

September 27, 2024

Use Cases and Deployment Scope

Getting started is simple, fast and intuitive.As a contributor to my organization's website, the Jahia tool allows us to set up the site's various pages without having to use HTML/CSS/JS. Everything is designed for those who are not comfortable with code. However, if you want to use code, you can add it to adjust the content. Adding images and documents is quick and easy. Customer service is responsive and efficient. The components are complete and practical.

Pros

component diversity
Customization with templates
reactive customer service

Cons

page load times (backoffice) too long
limited JavaScript usage

Likelihood to Recommend

In my team, there are people who don't know how to use HTML and CSS at all, and others who are familiar with HTML and CSS. Jahia Digital Experience Platform allows you to build complete pages without using any code, or complete pages by customizing with CSS code. Anyone can create pages and get the same results.

Salima Benotmane

webmaster in Information Technology at probtp (5001-10,000 employees)

Vetted Review

1 year of experience

Jahia Digital Experience Platform is Good for Insurance Portals

Rating: 9 out of 10

Incentivized

September 23, 2023

Use Cases and Deployment Scope

We use the Jahia Digital Experience Platform to manage our insurance portal, which is integrated with several systems.

Pros

It provides portal security.
It provides excellent portal personalization and customization.
Overall, it provides good administration of users and groups.

Cons

Jahia Digital Experience Platform doesn't provide any offline features.
Jahia Digital Experience Platform's group management screen could be improved.
When there is too many users, the interface is sometimes slower.

Likelihood to Recommend

Jahia Digital Experience Platform is best for building and managing an enterprise portal that is well-integrated with the backend system, which seems to be their strong suit.

Verified User

Director in Engineering (10,001+ employees)

Vetted Review

5 years of experience

Jahia Digital Experience Platform Gets the Job Done!

Rating: 9 out of 10

Incentivized

September 15, 2023

Use Cases and Deployment Scope

I use the Jahia Digital Experience Platform every day. it is our main content management system. We use it for web creation and file storage. Almost all of my work is done through the Jahia Digital Experience Platform on a daily basis. All of our partner websites and their content are created and stored on the Jahia Digital Experience Platform.

Pros

The amount of different ways there are to solve a single problem.
Very user friendly for beginner developers with training.
The amount of training resources found for the Jahia Digital Experience Platform are extensive and helpful.

Cons

Full-page versioning
More capability with versioning
Updated languages for content names

Likelihood to Recommend

Based on my experience, some specific scenarios the Jahia Digital Experience Platform is suited well for are the following: Generic web content management and web page creation with the ability to always edit and promote changes in real-time when needed. It's also good for storing or saving images/PDFs and other files needed to satisfy customer needs.

Kevin Hilaire

Web Developer in Professional Services at ASCENSUS (501-1000 employees)

Vetted Review

1 year of experience

a digital solution adapted to our expectations, with a high level of service (support and advice)

Rating: 9 out of 10

Incentivized

September 9, 2023

Use Cases and Deployment Scope

We use Jahia as a CMS and portal to customize content for the different profiles of our users. We have used it for 4 sites, two purely editorial, one for employer branding with an integration of job offers managed in another solution, and our extranet portal which aims at a presentation and personalization of our service offer to our customers

Pros

the creation of web sites
content management
customization
scalability

Cons

contributor's interface

Likelihood to Recommend

digital platform very well suited for websites with high integration and customization needs, based on a reliable and scalable architecture.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

3 years of experience

Intuitive and well supported

Rating: 9 out of 10

Incentivized

August 23, 2023

Use Cases and Deployment Scope

We have used Jahia in the company for more than 3 years and is a good experience for all the team, We found it intuitive, easy to use for global teams, and easy to customize and create new components. Jahia helped us to save time creating new pages in our site, and also guarantees that the usage of components pre-built ensures the brand consistency between the full website, even if is not a designer who creates a page, everything is going to look nice and onbranded.

Pros

Re usable components
Speed up the load times
Lots of marketing capabilities

Cons

Not enough documentations and code examples for developers
Sometimes slow performance
Versioning of contents

Likelihood to Recommend

Well suited: Intuitive, Administrate multiple websites, multilingual and multiregional websites, and collaborate with multidisciplinary teams. Less appropriate: fast creation of new components

Paola Puentes

Design lead at Bizagi (501-1000 employees)

Vetted Review

3 years of experience

Great DXP for a personalized portal

Rating: 8 out of 10

August 1, 2023

Use Cases and Deployment Scope

We needed a DXP that combines content management and marketing features to build a customer portal. We need to quickly build new pages and monitor their performances from a marketing perspective.

Pros

modern UI
easy to integrate
good customer support

Cons

lack of documentation on the headless features
small community
marketo integration should be improved

Likelihood to Recommend

The solution is well suited for the creation of a portal that incorporates personalization

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

3 years of experience

Jahia Digital Experience Platform is an easy to use platform with great expandability

Rating: 8 out of 10

Incentivized

July 31, 2023

Use Cases and Deployment Scope

My organization implements the Jahia Digital Experience Platform for various other clients as well as our business website. We utilize the CMS component of Jahia Digital Experience Platform to help clients build out intricate websites, some public facing and some internal only. The majority of these CMS managed sites utilize custom development to expand on Jahia Digital Experience Platforms base functionality to meet various business requirements. We also train end users on how to utilize Jahia Digital Experience Platform to manage their content once everything has been completed in terms of development. Thanks to the user friendliness of the platform, this training is usually smooth and quick.

Pros

Content Management
Technical Support
Expandability
Customization

Cons

Improving some Admin functions in the CMS
Expand base functionality
Improving media management

Likelihood to Recommend

In my experience, Jahia Digital Experience Platform as a CMS platform is excellent when you have a large amount of content that needs to be customized. It is also good for when you have templated content that has minor variations. I would say it is less appropriate when the content has numerous mathematical computations, or a large amount of business logic that comes into play with data processing.

Joe Banar

Software Quality Assurance Analyst in Quality Assurance at Avantia, Inc (11-50 employees)

Vetted Review

8 years of experience

Fluid experience for content creation and management

Rating: 9 out of 10

Incentivized

July 27, 2023

Use Cases and Deployment Scope

I use Jahia Digital Experience Platform to create and manage content for our company websites. It helps us organize our content and keep a well structured website. Also, the ease of use of the tool makes it easy to train new people and get them started with the platform.

Pros

Great UX
Easy to get started
Perfect for team work on content management

Cons

It would be interesting to be able to share internal content creation guidelines within the platform

Likelihood to Recommend

Working together with a team on content creation and management is made easy. We are able to keep our work well organized and respect the overall structure of our website. Also, templates and blocks available fully matches our needs in terms of content creation.

Verified User

Analyst in Marketing (10,001+ employees)

Vetted Review

1 year of experience

Easy to use CMS that makes managing web content simple!

Rating: 10 out of 10

Incentivized

July 26, 2023

Use Cases and Deployment Scope

We migrated to Jahia 3 years ago and use the platform to manage our website in 4 languages. In comparison to our previous HTML heavy CMS that meant relying on team members with HTML skills, creating and editing pages and managing assets is a much faster process and more accessible to the wider team due to the pre-built components and simple interface.

Pros

Managing multi language sites
SEO
Mobile optimisation
Pre-built components

Cons

Internal search could be more accurate
More learning resources for advanced features would be great

Likelihood to Recommend

The platform is a brilliant tool for managing multi-language sites that require regular updates as it is comparable to other platforms on the market, is really easy to learn and making and publishing changes is a quick and simple process.

Verified User

Manager in Marketing (501-1000 employees)

Vetted Review

3 years of experience

Very capable DXP Platform and Strong Customer Service

Rating: 10 out of 10

Incentivized

July 22, 2023

Use Cases and Deployment Scope

We use Jahia Digital Experience Platform to manage a multi-lingual website with a lot of traffic. We migrated from an old Joomla implementation that was not capable of supporting the company as we grew. In that older site it was difficult to update content and keep things secure. We have multiple domains and systems running and the intention over time is to continue migrating more areas into the Jahia Digital Experience Platform.

Pros

Content editing, ease of use
Managing multiple languages
Managing images and files

Cons

More component templates
Additional features / AI to accelerate content workflow

Likelihood to Recommend

Works well if you are running complex sites with multiple languages, perhaps multiple subdomains and where your site is really mission critical for the success of your company. There are cheaper and more basic website platforms available that are perfect for some people but, in my opinion, you will find they are lacking when you start to scale up with more content, integrations and all round functionality.

Verified User

Director in Marketing (501-1000 employees)

Vetted Review

3 years of experience