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Jane Reviews and Ratings

Rating: 8.7 out of 10
Score
8.7 out of 10

Community insights

TrustRadius Insights for Jane are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use: Users have consistently praised the software for being easy to use, with an intuitive user interface and a clean design. Several reviewers have mentioned that they were able to navigate the software without any difficulties or extensive training.

Highly customizable: Many users have expressed appreciation for the customization options available in the software. They have found it valuable to be able to tailor the software to fit their specific needs and preferences. This flexibility has been particularly beneficial in accommodating different practice and clinician requirements.

Outstanding customer support: The customer support provided by the software company has received widespread praise from users. Reviewers have consistently described the support as outstanding, with prompt and helpful responses to queries. This level of service has contributed positively to their overall experience with the software.

Reviews

1 Review

Jane.app is a must for any practitioner

Rating: 10 out of 10

Use Cases and Deployment Scope

I use Jane.app for client management (booking clients in, managing their info, charting etc).

I also use it to easily view reports (financial, clients etc) to help with decision making in the future, understanding what's working and guiding my decisions for growth moving forward.

It is also used to create, store and manage various forms I use for the different modalities I use in my home clinic

Pros

  • Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
  • Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
  • Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth

Cons

  • When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
  • I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
  • This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports

Likelihood to Recommend

Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services.

I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button.

I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet.