Jane.app is a must for any practitioner
November 03, 2022

Jane.app is a must for any practitioner

rachel jane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Base Plan

Overall Satisfaction with Jane.app

I use Jane.app for client management (booking clients in, managing their info, charting etc).
I also use it to easily view reports (financial, clients etc) to help with decision making in the future, understanding what's working and guiding my decisions for growth moving forward.
It is also used to create, store and manage various forms I use for the different modalities I use in my home clinic
  • Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
  • Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
  • Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth
  • When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
  • I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
  • This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports
  • Reports - so many reports that ensure how I run business is efficient and goal oriented
  • Scheduling - simple and easy to incorporate into a website for clients to schedule (and change or cancel) their appointments easily
  • Forms - having a massive database of forms (intake, consent, charting) that can be easily customized to meet the needs of my clinic
  • Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
  • Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
  • Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)
I like ClinicSense, but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app. ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future

Do you think Jane.app delivers good value for the price?

Yes

Are you happy with Jane.app's feature set?

Yes

Did Jane.app live up to sales and marketing promises?

Yes

Did implementation of Jane.app go as expected?

Yes

Would you buy Jane.app again?

Yes

Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services.

I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button.

I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet.