jKool is a good software for capturing user data
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
jKool is a software as a service, cloud-based platform for analyzing streaming Big Data which is good for addressing data collection. This service can be used to measure customer experience and user engagement which is what we need when developing new game or getting feedback for old games that we have created.
Pros
- Log Analytics
- User data monitoring
- Detecting outlier
Cons
- GUI has too many colors, hard to look at sometimes
- Sometimes the data displayed can be overwhelming
- Takes a bit of time to learn
Likelihood to Recommend
JKool is a decent tool for retrieving information regarding user engagement and customer feedback for your software products. With these information it's very valuable stepping stone for us to make future updates or produce new products. However, there are some downsides with jKool, two of which are there are too much clutter in the GUI and it takes sometimes to turn how things work.
DM
Duc Minh Nguyen
President in Engineering at Fluffex Studios (11-50 employees)
Vetted Review
1 year of experience