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JobNimbus Reviews and Ratings

Rating: 8.7 out of 10
Score
8.7 out of 10

Community insights

TrustRadius Insights for JobNimbus are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

JobNimbus offers a user-friendly, customizable experience that customers appreciate for managing contacts, tasks, and projects. Its features include:

  • Automated emails and reminders to keep businesses organized
  • Ability to store large files and customer communication in one place
  • Easy integration with other programs
  • Free training videos and support team who are accommodating and patient when answering questions
  • Reduced reliance on paper
  • Creation of estimates, work orders, budgets, materials orders, and invoices

These features make JobNimbus an efficient tool that is helpful for businesses of all sizes. Customers find it simple to use while offering comprehensive options for tracking progress on customer jobs. This allows companies to optimize administrative processes, delivery times, shipments, and profits.

Reviews

1 Review

Solid choice for a smaller company

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We've used JobNimbus over the past 2.5 years. We were a fairly new company and needed a way to manage our projects; something all our employees could access and utilize. We chose JobNimbus because 1. we'd heard great things, 2. we liked the price point, and 3. we liked that we could adjust everything to suit our needs and projects. JobNimbus worked with us to get our interface set up and did a training to help us figure out how to use it. It was a great app until we got too big for it. We started needing things that JobNimbus didn't offer or couldn't do. After 2.5 years of using JobNimbus, we decided to move to Monday.com. JobNimbus is a great CRM but we needed more.

Pros

  • Training new customers on how to use
  • Adjustable interface
  • Easy to use
  • Works with Quickbooks
  • You can create work orders and invoices through JobNimbus

Cons

  • We couldn't adjust what certain things were called (ie what we called "work order" internally were called "job estimates" on JobNimbus)
  • The price went up from when we first started using
  • It lacked in project management options as our company grew in size
  • It wasn't simple to lower the user count; the subscription needed to be changed.

Likelihood to Recommend

It was a great fit while we were a smaller company with simple tasks and jobs. As we grew we realized we needed more from our CRM.

AR
Adrienne Rogers
Office Manager in Customer Service at Power Infrastructure Partners, LLC (1-10 employees)
Vetted Review
JobNimbus
2 years of experience