Justuno Pop-Ups & CRO Tools Reviews and Ratings

Rating: 5.6 out of 10

Score

5.6 out of 10

Community insights

TrustRadius Insights for Justuno Pop-Ups & CRO Tools are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users have found JustUno to be a valuable tool for promoting products directly on their websites, targeting specific products for promotions, and educating customers. The software allows users to easily modify banners to highlight important launches, upsell products, and draw attention to bundles. Additionally, users have found the product helpful in creating aesthetically pleasing pop-ups and easy banners for announcements, enabling them to capture more emails and engage potential customers. One of the standout features of JustUno is the ability to offer free gifts to customers, which not only boosts sales but also helps balance warehouse stocks. The software has also been effective in capturing SMS leads and providing customization options for pop-ups that align with brand identity. Overall, users appreciate how easy it is to use JustUno as a lead capture and popup builder.

Moreover, this software offers advanced features like split testing, analytics, and improving conversions and leads. It helps users capture valuable customer data and create personalized experiences. Maximized email capture, understanding customer behavior, and driving additional revenue are some of the benefits that users have experienced with JustUno. The software's ability to create multi-step opt-ins and connect with other platforms like Klaviyo adds value to its functionality. Users have successfully used JustUno to run successful sampling and couponing campaigns while engaging customers with targeted pop-ups. They find the software particularly useful for running promotions, large product launches, and capturing leads without requiring any development resources. Furthermore, JustUno has helped users add seasonal notifications and important messages to their websites, reducing customer inquiries and freeing up time for order processing. The software's effectiveness in capturing customer data and improving email opt-ins and conversions has been highly appreciated by its users.

Reviews

3 Reviews

Justuno has questionable business ethics...business owner beware!

Rating: 1 out of 10

March 17, 2022

Use Cases and Deployment Scope

We used Justuno for 6 years and were happy with the product and rarely needed any assistance. However, we recently switched our email marketing to Klaviyo which replaced some Justuno features. When we went to cancel Justuno's subscription we were unable to do so through their website which seemed less than ideal. One must contact Justuno directly so one of their salespeople can try to coerce you into staying and then they have to manually cancel the subscription. We tried to cancel the subscription 2 days prior to the subscription, which happened to fall over a weekend. Justuno CONVENIENTLY didn't opt to cancel our subscription as we requested, prior to our subscription renewing. They charged our card on a Monday and then conveniently reached out on Tuesday asking if we for sure wanted to cancel. We told them we definitely did want to cancel and questioned their charging of the credit card again on Monday. After 3 emails and a week we now can't get an answer out of the customer service rep. So, it sounds like this is par for the course with questionable business ethics. After giving them 10s of thousands of dollars they can't even be an honorable company when their SaaS is being replaced by a different one? We can now no longer recommend their product if this is how they treat their business partners.

Pros

Pop-ups.

Cons

Streamlining the cancellation process.
Business ethics.
Customer service.

Likelihood to Recommend

I do not recommend them based on their business ethics.

Verified User

Executive in Corporate (11-50 employees)

Vetted Review

6 years of experience

Expensive but worth the money in most cases.

Rating: 7 out of 10

Incentivized

March 28, 2021

Use Cases and Deployment Scope

We use Justuno [Pop-Ups & CRO Tools] to capture emails from prospect customers on our site. We also use it to present abandoned cart and exit intent offers in order to save customers who might otherwise leave our site. Our marketing department typically manages the offers which are presented, and when they appear to customers.

Pros

Very targeted popups. Can target on source/medium, technology, etc.
AB testing of popups. This is key to optimizing.
Easy to implement. We just use Google Tag Manager to put it on the site.

Cons

The UX is still a bit basic and not always intuitive.
Creating a single popup for both mobile+desktop is tricky.
Pricing is a bit high.

Likelihood to Recommend

For sites which are not super high traffic, Justuno [Pop-Ups & CRO Tools] is a great way to get started with popups and email capture tools. If your site has a lot of sessions, the price gets prohibitive. There may be better pricing models from competitors in some cases.

Dave Brown

Chief Architect in Engineering at Dia&Co (51-200 employees)

Vetted Review

1 year of experience

JustUno is a must have for any Big Commerce Store

Rating: 9 out of 10

Incentivized

November 6, 2019

Use Cases and Deployment Scope

We use JustUno as an add on app to our BigCommerce store to provide display banner advertisements for our current promotions.

Pros

Ease of use.
Dozens of templates.
Ability to schedule promotions.
Analytics.

Cons

Overall response time could be a little better. Sometimes the banners lag a little but not bad.

Likelihood to Recommend

Small business eCommerce on-site marketing and engagement.

Kevin Bartholomew

Owner in Corporate at Gameday Sports & Memorabilia (1-10 employees)

Vetted Review

2 years of experience