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GFI KerioControl

GFI KerioControl

Overview

What is GFI KerioControl?

Kerio Control is a next-gen firewall for SMBs, from Aurea SMB Solutions (formerly GFI Software).

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Recent Reviews

TrustRadius Insights

Kerio Control has gained popularity among users as their go-to firewall solution for client sites. Its combination of low cost and wide …
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Pricing

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What is GFI KerioControl?

Kerio Control is a next-gen firewall for SMBs, from Aurea SMB Solutions (formerly GFI Software).

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Kerio Control demo

YouTube
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Product Details

What is GFI KerioControl?

GFI KerioControl Video

Kerio Control - Essential security for SMBs

GFI KerioControl Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Kerio Control has gained popularity among users as their go-to firewall solution for client sites. Its combination of low cost and wide range of features makes it a perfect choice for small to medium businesses. The ease of use of Kerio Control has been praised by technicians who find it effortless to set up, operate, and troubleshoot any problems that may arise. Additionally, customers have appreciated the training capabilities of Kerio Control, as it is easy to train technicians on how to effectively utilize the software. Overall, Kerio Control has proven to be a reliable and user-friendly firewall solution for businesses of all sizes.

Effective Point-to-Point VPNs: Several users have found the point-to-point VPNs provided by the product to be highly effective for remote employees. They appreciate the secure connection it offers, allowing employees to access company resources from remote locations.

Thorough Traffic Scanning: Many reviewers have praised the scanning of traffic feature offered by the VPN. This feature ensures that all data transmitted through the VPN is thoroughly inspected for any potential threats or vulnerabilities, providing an added layer of security.

Easy Management Interface: The user-friendly interface and ease of management of the VPN have been highlighted by multiple customers as a positive aspect. Administrators find it simple to set up and configure the VPN for their organization, enhancing overall usability and efficiency.

Long Support Response Time: Some users have mentioned that they experienced longer than expected response times from the support team, indicating that the overall response time may not be satisfactory for them. While the software does offer support services, it appears that there is room for improvement in terms of timely assistance and prompt resolutions.

Issues with Reseller Integration: A few reviewers have suggested that the software could benefit from better integration with resellers. This implies that there might be challenges or limitations in the current reseller integration process. Improving this aspect would likely enhance collaboration and streamline operations between the software provider and its reselling partners.

Lack of New Features: Several customers have recommended allocating more effort towards adding new features to the software. Their feedback suggests that the existing feature set may be perceived as lacking or not meeting their expectations. By actively working on expanding and enhancing its functionality, the software can cater to a wider range of user needs and improve overall customer satisfaction.

Attribute Ratings

Reviews

(1-1 of 1)
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November 01, 2022

Low cost and easy to use

Brian Cook | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Kerio Control is our go to Firewall for Client sites, its low cost and high number of features make it a perfect choice for small to medium businesses. Its ease of use makes it easy to train our technicians on how to setup, use, and troubleshoot problems on the rare times they arise.
  • VPN for Remote Employees
  • Point to point VPNs
  • Scanning of traffic
  • Ease of management
  • Website filtering by both sites and key words
  • Support can take longer to respond that it should
  • Could work better with resellers
  • Spend more effort on adding new features
IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.
Firewall (11)
86.36363636363637%
8.6
Identification Technologies
80%
8.0
Visualization Tools
70%
7.0
Content Inspection
100%
10.0
Policy-based Controls
80%
8.0
Active Directory and LDAP
90%
9.0
Firewall Management Console
100%
10.0
Reporting and Logging
70%
7.0
VPN
90%
9.0
High Availability
80%
8.0
Stateful Inspection
100%
10.0
Proxy Server
90%
9.0
  • Easy to use makes it easy to train, reducing employee time and IT staff costs.
  • Statefull inspection and web filtering greatly reduce malware incursions.
  • Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive.
We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.
Yes
ZyXel Zywalls - We needed a solution that offered more features and was easier to remotely manage.
  • Price
  • Product Features
  • Product Usability
At the time we actually choose it because of the great customer support, you could easily get a hold of an experienced tech who know the product, and those techs had direct access to the developers if needed.
We would probably still use the product but its hard to say for sure, in the beginning it was the quality of support that drew us to the product. While we now know how to maintain the product ourselves it can be frustrating when we do need support but it is slow and makes you jump through many hoops. We often find the solution before support does.
Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.
Premium support is not offered, it is a subscription based license so either you have a valid subscription and you have support or you do not and the product does not work.
Yes
No I found a workaround and abandoned the ticket.
Who is Aurea? I buy my product from a distributor, who buys it from GFI... I have sold the product for 10 years and have never heard the name Aurea before. Update: Well looks like they bought GFI software at some point... would have been nice if we got an announcement or something.
Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.
  • VPN Connections
  • Setting up website filtering
  • User Management
  • Firewall Rule Creation
  • Very complex firewall rules can be a little tricky to set up because the simplified UI does not give you full access to some things.
No
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