Low cost and easy to use
Overall Satisfaction with Kerio Control
Kerio Control is our go to Firewall for Client sites, its low cost and high number of features make it a perfect choice for small to medium businesses. Its ease of use makes it easy to train our technicians on how to setup, use, and troubleshoot problems on the rare times they arise.
- VPN for Remote Employees
- Point to point VPNs
- Scanning of traffic
- Ease of management
- Website filtering by both sites and key words
- Support can take longer to respond that it should
- Could work better with resellers
- Spend more effort on adding new features
- Easy to use makes it easy to train, reducing employee time and IT staff costs.
- Statefull inspection and web filtering greatly reduce malware incursions.
- Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive.
We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.
Do you think GFI KerioControl delivers good value for the price?
Yes
Are you happy with GFI KerioControl's feature set?
Yes
Did GFI KerioControl live up to sales and marketing promises?
Yes
Did implementation of GFI KerioControl go as expected?
Yes
Would you buy GFI KerioControl again?
Yes
GFI KerioControl Feature Ratings
Evaluating Kerio Control and Competitors
Yes - ZyXel Zywalls - We needed a solution that offered more features and was easier to remotely manage.
- Price
- Product Features
- Product Usability
At the time we actually choose it because of the great customer support, you could easily get a hold of an experienced tech who know the product, and those techs had direct access to the developers if needed.
We would probably still use the product but its hard to say for sure, in the beginning it was the quality of support that drew us to the product. While we now know how to maintain the product ourselves it can be frustrating when we do need support but it is slow and makes you jump through many hoops. We often find the solution before support does.
Kerio Control Support
Pros | Cons |
---|---|
None | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Escalation required Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care Slow Initial Response |
Premium support is not offered, it is a subscription based license so either you have a valid subscription and you have support or you do not and the product does not work.
Yes - No I found a workaround and abandoned the ticket.
Who is Aurea? I buy my product from a distributor, who buys it from GFI... I have sold the product for 10 years and have never heard the name Aurea before. Update: Well looks like they bought GFI software at some point... would have been nice if we got an announcement or something.
Using Kerio Control
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- VPN Connections
- Setting up website filtering
- User Management
- Firewall Rule Creation
- Very complex firewall rules can be a little tricky to set up because the simplified UI does not give you full access to some things.