Easy Prospect Capturing
Use Cases and Deployment Scope
Knock helps the property manager process so many more applicants/prospects. It keeps them all organized and sorted by last contact date, and will ping the user when last contact gets too long. It probably doubled how many prospects our 1 manager could get through. This extra capacity meant that we worried much less about "lost" prospects.
Pros
- Automated reminders to keep your manager moving
- Easy score system to give quick info on are we "winning vs losing"
Cons
- Template creation is not very intuitive or easy-to-find
Likelihood to Recommend
During the busy season, it was a Knock was a big save. Even though the manager felt the strain from the workload, she was performing and processing applicants so quickly that our occupancy rose sharply for it. If you are already at 99%-100% occupancy, I suppose this would be a time that it isn't worth it. But that is so rare. We were always sure to have so many more applicants than vacant units using Knock.
