TrustRadius: an HG Insights company

What is Knowbler?

Knowbler is a knowledge management solution powered by advanced ML algorithms, Generative AI, and Large Language Models (LLMs). It streamlines the process of knowledge creation and maintenance, supporting enterprise self-service and support experiences.

Some of Knowbler's features -
- GenAI-driven Auto-generation of Content
- Support for Rich Text Editor & Ability to Attach Multimedia Content
- Content Health Review and Analytics
- Auto-Indexing of Content in Pre-Defined Templates
- Knowbler Adoption Analytics
- Advanced, dynamic visualization of knowledge gaps map
- Next Best Action prediction with LLM-fueled recommendation system
- Knowledge Duplicacy Flagging
- Control Over Knowbler-generated Article Humanization

Media

Screenshot of an infographic
Screenshot of an infographic
Screenshot of Knowbler's content health analytics
Screenshot of SearchUnify's Knowbler is a KCS v6 aligned tool
Screenshot of Knowbler's KB creation, with an information capture and structure workflow
Screenshot of Knowbler's reuse of content for faster resolution of new issues
Screenshot of the content creation and review process workfow
Screenshot of the intelligent swarming feature, that produces a Collective Agent Experience
Screenshot of Knowledge Consumption Analytics
Screenshot of New Vs. Known Case Analysis
Screenshot of a visualization of the relationship between case logged and knowledge base data

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Screenshot of an infographic