Landis Attendant Console

What is Landis Attendant Console?

The Landis Attendant Console for Microsoft Teams is a receptionist console designed to streamline call management. Integrated with Microsoft Teams, its call handling features include 1-click call transfers, customizable keyboard shortcuts, and multiple transfer options. Operators can view real-time Teams presence statuses, add notes, and set advanced email or chat call-back reminders for follow-ups. Compatible with any Microsoft Teams setup, it eliminates the need for provider changes and can be used as a desktop app, or directly in a browser.

Key Features:

1-Click Call Transfers
Multiple Transfer Options: Blind, Safe, Chat Consult, and More
Customizable Keyboard Shortcuts for Efficient Call Handling
Real-Time Teams Presence Status Visibility
Add Notes to Callers for Enhanced Collaboration
Advanced Call-Back Reminders via Email or Chat
Works with Any Microsoft Teams Calls (No Telephony Changes Needed)
Flexible Deployment: Desktop App or Browser Access