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LaunchDarkly Reviews and Ratings

Rating: 7.9 out of 10
Score
7.9 out of 10

Community insights

TrustRadius Insights for LaunchDarkly are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

LaunchDarkly is a versatile software that has been utilized by a variety of users to tackle different challenges and improve their development processes. One of the primary use cases is implementing and testing features without full deployment, which reduces risk and increases user acceptance. Users have found that LaunchDarkly allows them to address individual problems by introducing new features and ensuring they meet needs and resolve issues. By hiding incomplete features from end users, the software enables more frequent code deployment, reducing code conflicts.

Another common use case for LaunchDarkly is facilitating Trunk Based / Continuous Deployment workflows and targeting specific user segments. Users rely on the software to run UI experiments and determine the optimal customer experience. It has been particularly valuable for software development teams in managing released features in customer-facing products. Feature flags are used to hide large feature sets until they are complete, documented, and ready for customer use. Additionally, LaunchDarkly enables the rollout of new code variants and passing new features to a limited number of users before a full release, thanks to its ability to set up targeting based on different values.

Despite its wide-ranging benefits, some users have mentioned that the limited number of seats for engineers has slowed down the adoption of LaunchDarkly. However, those who have integrated it into their workflows have observed significant improvements in their product development process. The software has allowed development teams to deploy code faster and with more confidence, ultimately improving quality standards by enabling selective feature rollouts to internal testing accounts before broader releases.

In addition, LaunchDarkly has proved invaluable for feature flagging, testing, and hiding of features, allowing for constant deploys without affecting production systems. It ensures stability during structural changes and enables effective management of feature rollouts across different teams or platforms. Testing features in production has been beneficial for identifying issues that may not have been caught in QA. Furthermore, LaunchDarkly serves as an environment for CI/CD pipelines, providing control over what is seen live without mimicking a live environment on staging.

Notably, LaunchDarkly's ease of use has been widely appreciated by users, contributing to improved team productivity. The software allows for controlled rollouts to different user groups and helps manage new feature development effectively. With its ability to speed up time to delivery by deploying changes behind feature flags until ready for customer exposure, engineers have found it to be an invaluable tool. Feature flags also allow for showing specific customers specific features, further enhancing the flexibility provided by LaunchDarkly.

Reviews

28 Reviews

LaunchDarkly is great product for software developments lifecycle.

Rating: 10 out of 10

Use Cases and Deployment Scope

LaunchDarkly is a very good product, basically we use the feature flag from LaunchDarkly in implementing the feature driven software development at our organization. It is easy to use and delivers the best services. With use of LaunchDarkly we are able to manage the new feature development very effectively. It helps you in creating one code branch and use it with feature flag, that's how it improves the team productivity.

Pros

  • Easy to use
  • Feature flag management is very helpful.
  • Integration with other products.

Cons

  • Add more security features when we deal with production code.
  • Focus more on testing part for API
  • We need a facility to use common feature flag with the team, when same code has to be deployed. We need that smooth duality while moving the code to production.

Likelihood to Recommend

LaunchDarkly is good in terms of feature flag management, it helps in driving the test and feature driven software applications. Feature flags are more effective in terms of managing our code base in many environments like locally, staging and production. Monitoring is good. But we need some notification based alerts while dealing with production environment.

Vetted Review
LaunchDarkly
1 year of experience

Launch Darkly for Toggles

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

LaunchDarkly is used for maintaining feature toggles for our production services. We have been using it for a year now and haven't had any issues so far. We have a toggle framework that abstracts away the complexity of Launch Darkly so we don’t actually interact with it directly. LaunchDarkly provides a clear insight into the state of your toggles in production.

Pros

  • Easy automated way to flip the state of a toggle in production.
  • Easy access to the state of a toggle in production.
  • Ability to run A/B tests using a toggle in production.

Cons

  • The framework needs to support an easy way to remove toggles in the code and in production.

Likelihood to Recommend

Suitable for feature toggle management at scale. It can be used to run A/B tests for your services. If your application or service only has a few simple feature toggles, then this is not the framework for you and you are better off using your own custom toggle management system.

Vetted Review
LaunchDarkly
1 year of experience

Great product for a growing dev team

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use LaunchDarkly to help hide incomplete features from end users. This allows us to deploy code to production more often, which reduces code conflicts and leads to a healthier codebase

Pros

  • Separate Flags by Deployment Environment
  • target specific users or user groups with flags
  • allows us to subscribe to changes in feature flags while a session is ongoing

Cons

  • better splitting by user group

Likelihood to Recommend

LaunchDarkly is great when you need to deploy frequently for teams that are experiencing growing pains because there are more and more developers beginning to contribute to the same code base. It is less important when you have very few users or very few developers. It is also less important when you deploy infrequently, because you are more likely to deploy fully complete and tested code to production in that case

Feature Flag Platform with potential to improve

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use it in a couple of ways:

1. Use for configuration values that are shared across multiple applications

2. Feature Flagging for new features can deploy and test while still being developed.

3. Used it as a feature kill switch if we need to disable a feature during peak traffic/season.

Pros

  • Tracking if a feature flag is in use.
  • The API is straight forward before basic tasks.
  • The UI is easy to understand.

Cons

  • Customer support at times is hard to work with.
  • The ability to create a feature flag in one environment and publish to others.

Likelihood to Recommend

1. It is not too hard to do LaunchDarkly if you need feature flags and scaling rollout. However, IF you have CDN in front of your application, it gets interesting.

2. Sharing configuration across multiple applications makes it easy.

3. Using it as a kill switch for components on your site, you can disable it during peak seasons (e.g. Black Friday) to improve the performance and stability of your site.

Vetted Review
LaunchDarkly
4 years of experience

It's like going to Tesco and buying 100g of blueberries for £4. Very expensive but well worth it

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

While LaunchDarkly delivers a huge set of features, we use it mainly as an environment. Our CI/CD pipelines push our code straight to live, with our new features encapsulated in a LaunchDarkly toggle. That gives us huge control over what can be seen on live without the overhead of having to mimic a live environment on staging.

Pros

  • Feature toggling
  • A/B
  • User segmentation

Cons

  • NodeJS SDK is very poor
  • Way less logging in NodeJS than in C# SDKs

Likelihood to Recommend

We found that it helps a lot with our CI/CD processes, helps with our time to market, and allows us to show progress in an easier way. We feel that it suits what we do perfectly. The only downside is the very high cost which makes all senior staff wonder about ROI. Apart from that, it's all good

Vetted Review
LaunchDarkly
5 years of experience

Continuous Deployment Made Easy

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We predominantly use LaunchDarkly to facilitate our Trunk Based / Continuous Deployment workflow, enabling us to deploy multiple times a day and target specific user segments. We also use it to run UI experiments that help us determine the optimal customer experience.

Pros

  • Feature management
  • A/B and multivariate testing
  • Segmentation

Cons

  • More support for Edge-side solutions

Likelihood to Recommend

It's hard to imagine building applications without LaunchDarkly - it's become an integral part of our deployment process. The frequency with which we can deliver to production wouldn't be possible without it. I highly recommend LaunchDarkly for any professional engineering team who wants to deploy often and simultaneously minimise risk.

LaunchDarkly for Feature management

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Ours is a provider-facing application. We were needing a tool that could toggle between features that providers get to see. And on that search, we landed on LaunchDarkly for feature toggle management. One of the best tools that fit our use case. The ease of use is very straightforward. The support team is excellent in providing immediate support while setting up the tool and during development. I would highly recommend this for any organization that needs a feature toggle use cases. We currently use this tool across our organization.

Pros

  • Feature toggle mechanism
  • Support from LaunchDarkly team
  • Ease of setting up user on-boarding and integration with SSO
  • Clear cut support documentation

Cons

  • Could be easier to define Custom role creation.

Likelihood to Recommend

The best scenario is wherein you create a feature and would like to test it before it goes to production. You make use of feature toggles in lower environments, test them out thoroughly without impacting other features. Once verified, you may then publish the same to PROD environment for feature to be enabled.

Vetted Review
LaunchDarkly
1 year of experience

Great product!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use LaunchDarkly to control features in our authenticated web and mobile applications. It allows us to test features in production, gradually rollout new features to users & gather feedback, and disable new features if there is a problem. We are currently using it in one department, but other departments have seen our success and are working on their own POCs.

Pros

  • LaunchDarkly's rule-based targeting is a game changer
  • The system is incredibly reliable
  • Developer/technology focused with clear business value

Cons

  • The workflow/approval features are a bit green but improving

Likelihood to Recommend

LaunchDarkly is well suited for any runtime decisioning within an application. This can be automated based on rules or manual. It's also a great way to separate business logic from application logic.

Vetted Review
LaunchDarkly
1 year of experience

Awesome customer service and a great UI

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

LaunchDarkly is being used by our Technology department to continuously deliver code that is off in production - customers are not impacted by code delivery. Their workflow is not interrupted. We then schedule when the code will be enabled and prepare our customers for the changes. This allows our Technology teams to continue to work without slowing down their schedule for our customers, who like more time to prepare for changes.

Pros

  • Awesome, responsive customer service team.
  • User friendly UI.
  • They welcome feedback and act on great ideas.

Cons

  • Would like to see more analytics.

Likelihood to Recommend

It is a good fit for our company. Does exactly what we need.

Easy to teach, our teams quickly picked up how to add the code for feature flags.

Having the ability to schedule feature enablement has been very useful for our company.

Easy to teach even non-technical people how to use the tool.

Very user friendly UI.

Vetted Review
LaunchDarkly
3 years of experience

LaunchDarkly makes releasing functionality using flags a breeze.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use LaunchDarkly to separate the Deploy and Release aspects of changes. The R&D team implements LaunchDarkly flags in code, and then by using the user targeting functionality the QA team can validate the changes with the flag on and off. The main point is testing with the flag off, as this means that the master can be deployed to production at any point with the flag remaining off, so we don't have to worry about breaking existing functionality by using these flags.

Pros

  • Easy to use UI
  • Great resiliency
  • Good documentation
  • Forward thinking improvements
  • Good performance
  • Large language support in SDKs

Cons

  • Add an option to mandate change requests.
  • Allow segments to be used in the professional plan.

Likelihood to Recommend

It is well suited when you are making changes in areas that are already being used and do not want to impact existing customers in any way. Being able to hide all new code behind a flag means your master branch can be deployed even when your new code is not fully finished. It also means you can focus on testing when the flag is off and almost ignore when the flag is on to ensure the master is production-ready.

Vetted Review
LaunchDarkly
2 years of experience