TrustRadius Insights
Lemax has been highly praised by users for its ability to solve several key business problems. Customers have found that the system …
Overview
What is Lemax?
Lemax (formerly iTravel Software) is an online system that serves as a back office and a reservation system for tour operators and travel agencies. Lemax supports features like online booking, reservation management, GDS integration, travel service database building, internal search…
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What is Lemax?
Lemax (formerly iTravel Software) is an online system that serves as a back office and a reservation system for tour operators and travel agencies. Lemax supports features like online booking, reservation management, GDS integration, travel service database building, internal search engine, pricing…
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Product Demos
Lemax Spooky Town Hemlock’s Nursery demo
YouTube
Lemax Spooky Town Broken Skull Bar demo
YouTube
Lemax Spooky Town Zombie Plane Ride demo
YouTube
Lemax Spooky Town Morbid Manor Demo
YouTube
Lemax Spooky Town Ghost Around demo
YouTube
Video Demo of the Lemax Mrs. Claus Kitchen
YouTube
Product Details
- About
- Integrations
- Tech Details
What is Lemax?
Lemax Features
- Supported: Reservation management platform
- Supported: Online booking engine
- Supported: Travel group/package creation
- Supported: Inventory management and pricing definitions
- Supported: Business data reporting
- Supported: Creation of documentation
- Supported: Integration with web, 3rd party suppliers and accounting systems
Lemax Screenshots
Lemax Integrations
- WordPress
- Google Maps
- RoomsXML
- HotelBeds
- Miki
Lemax Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | World wide |
| Supported Languages | English, German, Arabic, Spanish, Croatian, Swedish, Dutch... |
Lemax Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 70% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 0% |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Lemax has been highly praised by users for its ability to solve several key business problems. Customers have found that the system greatly increases operational efficiency, allowing them to generate price quotes, receipts, and itineraries quickly and accurately. This helps businesses save time and resources that would otherwise be spent conducting manual calculations, creating quotes and invoices manually, and dealing with errors.
Furthermore, the system's flexibility has been a valuable asset to businesses looking to customize their travel products and organize supplier conditions in a centralized location. The integration of iTravel into their business processes has also allowed companies to reduce the time taken to produce quotations for groups and streamline financial reconciliation processes. Overall, Lemax has been an excellent tool for improving operational efficiency, increasing sales potential through online B2C and B2B channels, and providing reliable support for businesses as they adapt to new technologies.
Flexibility: Reviewers have praised Lemax's flexibility, which allows them to customize the software according to their specific needs. Users appreciated that they could manage certain aspects of their business in-house without relying on support and automate many aspects of their business with special offers, available triggers, and ad-hoc items.
Comprehensiveness: Many reviewers found Lemax to be a comprehensive tool covering all aspects of tour operations. The system's ease of onboarding and integration with maximum support has helped users kick-start their business operations rapidly. Additionally, Lemax provides great reporting features and user-friendly functionality for generating itineraries and quotes quickly.
Excellent Support: Several reviewers have mentioned that Lemax's excellent support staff provided training on how to use the software effectively. Users were happy with the fast response time from customer service when they had questions or concerns regarding the product.
Reporting Functionality: Some users have expressed dissatisfaction with the reporting functionality, stating that it is not quick or simple and requires a lot of extra work to extract and present necessary information. They suggest that the reporting feature needs improvement.
Itinerary Builder: The itinerary builder has been described as problematic by several users, who feel that it is difficult to paste texts from Word and format them. They state that this feature needs improvement, as heading, indent, paragraph spacing, etc., require coders to do everything for each customization with additional costs.
Complex Setup Process: Several users have mentioned that setting up Lemax software can take significant time and effort due to its complexity. The implementation process is considered not easy which can be frustrating for some customers.