Lightstep

Lightstep has proven to be a reliable solution for businesses that use cloud-native applications. With its granular visibility into SLOs, users can monitor the health of critical code paths and gain insights on hotspots in the software. This makes it easier to narrow down when the code started to degrade or improve, leading to faster issue identification and resolution. Customers have reported an improvement in key metrics such as Mean Time to Identify and Resolve of critical issues. Root Cause Analysis has also helped to reduce effort expended across the board for everyday debugging.

The software's ability to drill into traces helps users find the source of inter-service performance issues, making it essential for incident response schedules. Additionally, Lightstep provides insight into GRPC and websocket performance down to individual messages, making it a valuable tool for troubleshooting and observing system performance. The correlation feature is highly effective in pinpointing the source of degraded service performance and identifying performance bugs. Users appreciate how alerting from streams can be set up easily, preventing similar issues from occurring in the future. Finally, Lightstep helps businesses understand latency for endpoints and where the latency is, which can ultimately lead to better work efficiency.