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Reviews (1-25 of 343)
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Dynatrace is overall an excellent application performance monitoring tool. The AI is absolutely brilliant and very powerful.
- Load testing
- Debugging issues
- Pricey
April 21, 2020
Dynatrace is used across many business units. We deploy it to monitor all key applications for performance issues. Dynatrace is also used to help developers and support teams debug app issues. Good experience with this product overall.
- Great support
- Frequent updates
- Must keep agents up to date frequently
- Constantly ensure new releases and updates do not impact existing clients
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across the bank (whole organization). It helps to find out the pain points from application development or production issues. They also get performance metrics for the applications.
- Technology details on each host.
- Detailed host analysis.
- Reports.
- Instrumentation downtime.
March 06, 2020

Dynatrace is being used by our organization as a central monitoring and alerting tool for our on and off-prem platforms and servers. Dynatrace provides us a single pane of glass for all of our application performance monitoring and troubleshooting for Vmware, Azure, etc.
- Synthetic testing
- Ease of updates & installations
- Forward-thinking approach to implementation
- It is rather expensive
- Can be cumbersome to fine-tune default monitoring and alerting thresholds.
February 11, 2020
We are currently using Dynatrace to monitor a number of applications. We leverage Davis AI to assist us in identifying issues in our apps and to help developers write better code.
- Monitoring
- Prevention
- I would love to see the ability to get network appliance information into the tool.
- Pricing for hosts.
Dynatrace is being used across our organization. Within my department, Dynatrace is being used to monitor our service layer that provides content to our mobile layer. Dynatrace is also being used within our mobile application.
- Uncovers exceptions occurring within our app
- An overall visibility with the use of dashboards
- The system is so large it sometimes requires learning on my part, to find what I'm looking for.
February 07, 2020
Dynatrace is being used for the application and performance monitoring tools it provides us as way to view our infrastructure telemetry that it gets from our Azure instance. It is currently being used across the whole organization, and the business problems it addresses is the user experience as a whole and how it relates to the infrastructure.
- Application monitoring as far as response time and degradation
- Performance monitoring of our entire infrastructure and how that has an effect on our users
- The synthetic monitoring
- Dashboard features
February 07, 2020
Dynatrace is used as our Enterprise Monitoring System. It is used throughout the organization. Our heaviest users are from our Middleware Engineering group. We use Dynatrace for monitoring applications in the cloud, for monitoring internal- and external-facing systems. We use synthetic monitoring and user monitoring. We heavily monitor cloud applications. Many of our applications are moving to the cloud.
- Proactive monitoring of potential issues/problems
- Quickly alerting when there is a problem
- Eliminating false alerts
- Organization of synthetic screens--unable to do edits for mass # of monitors at one time
February 07, 2020
Currently Dynatrace is helping us with transparent, easy, and deep observability of our managed infrastructure and micro-service based apps. We quickly installed and started having deep monitoring and observability, and with Davis, we have instant insights into problems we could only have had with hours of engineering root cause analysis in the past.
- Auto discovery and complete observability without any tweaks or configuration
- Root cause analysis and alter correlation into a changing micro-service environment
- Greater transparency on licensing costs, cost optimization, and cost projection of activating Dynatrace features
February 07, 2020
The IT department uses Dynatrace for incident detection and resolution, as well as testing at scale, debugging, and some business analysis.
- Root-cause analysis in 30 seconds instead of 0.5-2 hours
- Application developer self-service of fault detection
- Business analysis is in its early stages of implementation, and I'm excited to see how the feature grows and develops.
We use Dynatrace for application and infrastructure monitoring. Additionally, we use it for business insights. Primarily, it is used by our infrastructure team with some users in application development. Dynatrace has been used to find issues with cpu, code, third-party applications, and a number of other issues. We are currently working on dashboards to share with other depts.
- Ease of deployment
- Complete infrastructure monitoring
- Reporting
- API use
February 07, 2020
The application development organization within IT primarily uses Dynatrace to gain visibility into the technology health and react to issues. This helps the teams proactively address impending issues.
- Ease of installation and initial setup.
- Great customer service and active account executives.
- There have been instances of high resource consumption but was addressed quickly.
- Additional configuration needed.
February 07, 2020
We use Dynatrace to monitor performance of our applications and our infrastructure. It has the ability to stitch together the path of a transaction through the stack of technology. It also can tell you an end-user's experience. Dynatrace has an AI engine that helps reduce the need to dig through tons of data. It will highlight were your issues are for you. It is being used across the enterprise to help us improve customer experience.
- Stitch transactions across multiple technologies
- Give an accurate picture of the end-user experience
- Reporting: Current dashboards are limited
- User experience data is purged after a while, which means you need to extract data to another source.
We are currently using Dynatrace in a few departments, but we are looking to expand it to the entire production environment. Dynatrace addresses app and infrastructure monitoring, as well as log analysis. The ease of the interface and amount of info is great. Overall, Dynatrace has helped us to locate issues we didn't know were in the environment.
- Application monitoring
- Infrastructure monitoring
- Hyper-V integration
- Citrix products integration
We are using Dynatrace to monitor our environment of 1000+ hosts, both on cloud and on-premises, we are using DEM, synthetic to monitor various apps and perform auto healing as needed. Dynatrace works great on base-lining and alerting--seamless integration with different alert platforms.
- Excellent topology display by Smartscape
- Synthetic, DEM, and Davis are excellent tools
- Heap dumps are hard to gather.
- Event correlation is off sometimes.
Dynatrace is used throughout our organization to provide APM including visibility, monitoring, and alerting for our products and services. We provide many different SaaS-based products and need to ensure that they're available to customers all the time. We want to ensure that we're providing an excellent experience for our users.
- Setup, deployment, and updates
- AI engine actually works--bubbles problems up proactively
- Price point--it's extremely expensive
- Support offering--in-app chat works, but takes a long time to solve problems that are even somewhat complex
Dynatrace is being used by a specific department currently. As our expertise with this product increases, we will likely migrate existing application monitoring technologies into Dynatrace. The operations team has traditionally used various monitoring technologies that we want to integrate into one platform to increase issue correlation effectiveness. Additionally, we'd like to integrate alerting and incident management into Service Now.
- Application discovery
- Automated base-lining
- When filtering by time, it seems like certain clicks will send you down a trail that no longer illustrates that you're filtered by time.
February 07, 2020
We're using Dynatrace to decouple the issues we've had with migrating to the cloud. Dynatrace allows us to see what is happening across the stack from many perspectives of the business. I can have a network engineer look at a dashboard that has nothing to do with APM, but if an issue is raised he'll have the same context as others in dev.
- service traces
- uptime
- cost
- debug needs better 1-click
February 07, 2020
Dynatrace was initially brought in as an app monitoring platform, and it does that extremely well. It is also being used by the development teams to identify hotspots that can benefit from optimization. We will be looking to leverage end-to-end monitoring to assess true end-user experience and also to leverage dashboards for both technical and business metrics.
- Application monitoring
- Infrastructure monitoring
- Consider a basic view for newer / less frequent users of the platform
February 07, 2020
We use Dynatrace mostly in the pre-production environment to identify any performance issues before we promote code to production. Dynatrace is used by separate business units but we are considering rolling it out across the organization. By using Dynatrace, we've prevented many performance issues going to production and prevented performance issues in production as well.
- Easy to identify any performance issues by back-tracking any dependency calls
- Automatically identifies the root cause of any performance problem
- Dashboards: Currently we don't have the option to compare dashboard data between two time-frames
- Easy to group multiple database instances into one single database
Dynatrace is used as the premier enterprise monitoring tool at Air Canada. It is currently used by our monitoring and IT operation center teams. We use Dynatrace to monitor various applications in the Air Canada network including our website - aircanada.com and our check-in channels including mobile, web and airport kiosks. The main business problem Dynatrace addresses is visibility. But it also does so much more to help us reach root cause analysis quickly and automatically. Whenever we have issues on an application, Dynatrace automatically detects the problem and sends an alert to our ITOC team to investigate the current issue.
- AIops - automation is king, and saves time/money.
- One agent deployment is simple and the auto detection feature is great.
- Better dashboarding - fix the bugs and give more customization options.
- Easier ways to chart custom metrics.
February 07, 2020
Dynatrace is being used in infrastructure and operations department. It's used to address coding issues as well as issues caused by the Oracle Weblogic infrastructure. We also have some insight into database calls and problems with queries. Dynatrace has helped with diagnosing countless issues with its root cause leading to problem resolution.
- User session analysis is fantastic.
- Root cause analysis has been extremely accurate.
- Cost.
- Cost.
February 07, 2020
Dynatrace is used by the IT department to review the performance, availability and reliability of a few extremely business critical applications.
- Real user monitoring.
- Synthetic monitoring.
- Code-level instrumentation for Python scripts.
February 07, 2020
We are actually using AppMon and are evaluating the Dynatrace migration path to continue on our APM journey. We have around 700 AppMon users and have been using it for the last 4 years.
- Visibility across the whole application stack.
- Great integration with cloud stacks.
- Well documented and flexible API.
- Integrated AI for baselining, problem detection and root cause analysis.
- Export of session for storage and sharing not available.
- Limited schedules for reporting.
Most of my clients use Dynatrace in specific departments, not the whole organization. They are almost all working on expanding this and especially trying to bring business people to the party. Most of the time, my clients come to Dynatrace to work on monitoring their apps, but we try to show them that they can deliver business metrics and also optimize their performance, not just be reactive.
- Problem Detection
- Root Cause Analysis
- Serverless application monitoring
- Cloud integration
Dynatrace Scorecard Summary
What is Dynatrace?
Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.
Dynatrace Technical Details
Operating Systems: | Unspecified |
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Mobile Application: | No |