Dynatrace Reviews

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Score 8.5 out of 100

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Reviews (1-25 of 148)

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Score 9 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is heavily used by development teams across the entire organisation to manage the software development environment. The biggest positive from using Dynatrace is that code debugging has become extremely efficient - faster as well as more accurate. Additionally, Dynatrace is used to monitor the performance of several of our application environments, especially in production.
  • Dynatrace AI is quite useful in providing updates
  • Intuitive - Dynatrace is very quick to setup and easy to use
  • Deeper insights into container application monitoring when compared to most other tools
  • Dynatrace is not very affordable for SMEs
  • The more advanced features are not very intuitive and require formal training
  • Does not integrate with legacy version systems
For larger organisations that deal with continuous integration and continuous deployment, Dynatrace can improve the efficiency of your rollouts tremendously. The application monitoring tools are top-notch in the industry.
However, Dynatrace is quite expensive! If you run a small or medium enterprise with tight budget constraints, you might want to consider a simpler alternative.
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Score 9 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is being used across the organization to monitor various endpoints and services for parameters such as high CPU usage, unavailability, and other intermittent issues before the business gets affected. No competitors come close to the performance monitoring capabilities of Dynatrace.
  • Comprehensive application monitoring.
  • Usage statistics of the application and services.
  • None that I can think of.
Dynatrace notifies us when any of our services or applications go down or reach a threshold where there is a risk of failure. We can take corrective action in time before it's too late and avoid catastrophes. We configure all our endpoints related to integration services and critical applications on Dynatrace to avoid business impact.
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December 12, 2019

Excellent monitoring tool

Score 7 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is used to monitor the traffic from consumers to our products and services. It also tells us how the requests are coming and the servers responding to them. It can also let you know if the servers are performing well or not. It gives you a sitemap kind of structure that lets you know the entire request path which helps in debugging. It is an excellent debugging tool.
  • Excellent monitoring tool.
  • Great debugger.
  • Mobile applications.
  • Live report generation.
It is suited for organizations that have high consumer traffic, which helps them in monitoring requests and their server performance. It also gives you an ability to generate a sitemap which gives you the entire flow of the request from the start until the end which helps in debugging quickly. The only drawback I could think of is the report generation is not that efficient. It could have been better if the reports could have been exported in a PDF format.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Dynatrace to identify performance problems across our suite of ERP systems that included Sage X3, a custom work order management application, a custom application to extract BOMs from CAD drawings, and time and attendance software. The systems were connected with Web Services and many direct Database calls. Our SQL Server Enterprise software ran about 30 different databases. We had about 11 different sites accessing our servers in a COLO data center.

The user experience was terrible, but we didn't know if it was the network, WAN (DIA circuits on VPN), Servers (Virtualized), SAN performance, Database performance, or slow performance from the ERP servers managing web services. Using Dynatrace, we started seeing several problems. First, the database server was running at high CPU utilization and high Memory utilization. We moved non-ERP databases to a different server. Then we started seeing buffer overflow errors and that led us down the path of examining the I-O operations on the SAN. We concluded that the IO demand exceeded the capacity of our SAN (a 4-year-old Hybrid SAN). We determined that we needed to upgrade to an All-Flash array (Pure Storage), and replace two of the 4 hosts with faster-performing Servers. While the CPU cycles were not maxed, we needed faster IO to handle user demand.
  • Analyzes and reports of user experiences from keyboard to screen refresh.
  • Uses AI and historical performance to detect changes in the environment and performance.
  • Extremely easy to install and deploy with very little risk of breaking applications.
  • It is very expensive but very powerful.
Dynatrace is very powerful and can analyze end to end performance simply by adding the agent to workstations and servers you want to instrument. It is very easy to install, and quick to be fully up and running. It is not suited for huge installations unless you're willing to fork over huge bags of cash, but it works very well on what systems you instrument.
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Josh Rush profile photo
February 03, 2019

Josh’s Dynatrace review

Score 9 out of 10
Vetted Review
Verified User
Review Source
[Dynatrace is] Currently used by two application teams. The Unix/Linux team has purchased the agents and is the process of deploying. We brought Dynatrace into the organization approximately two years ago in the middle of a significant production challenge within our web site. We had spent several days manually looking for the root cause, and then Dynatrace offered to install an agent and review the application (for free!!!). Dynatrace almost immediately detected the error and diagnosed the root cause. The product has continued to exceed our already high expectations.
  • Easy to use. The product is easy to install, configure and use.
  • Self discovery. The product will quickly map an environment, and determine appropriate baselines.
  • Completeness. Dynatrace provides an incredibly complete view of a user experience.
  • Expanding to other areas of infrastructure, including telecom and SAN.
  • Tighter integration between on-prem and SaaS within our environment.
Dynatrace is well suited to address challenges that are well base-lined. This requires workloads that are relatively repeatable and normalized. If workloads are random or unique, the AI will struggle to understand when challenges arise. That said, most of our workloads have been well baselines, and appropriate for Dyantrace.
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Mark Kaplan profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dynatrace has become our first go-to for everything Systems & Application related. We currently use Dynatrace to monitor our entire Azure production environment. Dynatrace gives us visibility into every aspect of our Infrastructure and user experience elements. We started out with just the Systems team, using it for monitoring and troubleshooting of varied issues. Our Development team uses it to troubleshoot code issues and bottlenecks. The detailed insight into our stack is quite helpful when troubleshooting. Our Operations team now uses Dynatrace Session Replay to assist our students when they are having trouble with the site.
  • Monitoring inside containers. Dynatrace was the first product that had this capability. Being able to see inside our containers is important to our overall health picture.
  • Session Replay is a unique function that allows us to see a user session in 4k video, from login to log out.
  • Davis, the Dynatrace AI, is quite helpful to me. I invoke it every morning to get an overview of my stack every morning.
  • More data export options would be beneficial.
Whether you are cloud, prem or hybrid, Dynatrace has the capability to monitor your entire stack. The SmartScape gives you a graphic overview of your entire stack. When we first installed it, we were surprised to see systems talking to systems they should not be talking to. No matter the size of your business, Dynatrace can monitor it. Through the use of OneAgent, you install it once and you're done! Also, their dashboarding capabilities are amazing! I can now customize different dashboards for different audiences and share them from the client directly.
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Rajesh Dontula profile photo
Score 10 out of 10
Vetted Review
Reseller
Review Source
DXC Technology is an extreme partner for Dynatrace. As an apps management product manager, we set the direction for our apps services. Our default toolset for application monitoring is Dynatrace, unless the customer has already procured a different tool. The objective is really to improve app availability and enhance the customer experience.
  • Full stack monitoring from infra to apps, all layers including event correlation
  • AI powered root cause identification reducing MTTR
  • Support for hybrid cloud environment
  • Easy to collaborate with Dynatrace partner team
  • Improve capability for legacy stacks such as mainframe and AS400
  • Improved support for business outcome monitoring
All modern app monitoring
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Aletha Diaz profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is being used by various teams within our organization to give us greater insight into our applications, allowing us to resolve issues faster as well as release quality code faster.
  • Real user experience
  • Easy to use and learn
  • Root cause analysis
  • Dependency mapping
  • ServiceNow integration
  • Available on other browsers
  • Single sign on for the SaaS solution
  • Upgrade the Smartcscape from a black background with white dots to a white background with more meaningful icons
Dynatrace is perfect for any company with an online presence that interacts with customers.
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Steve Clark profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is being used across the whole organization. It is used to diagnose and resolve application performance issues which increases productivity and revenue.
  • Dynatrace is super easy and fast to implement and support is best in class.
  • Dynatrace is quick to isolate and resolve performance problems so users can be more productive.
  • Dynatrace has APM down to a science. I have not experienced any room for improvement.
Dynatrace is well suited for all scenarios but one scenario where it shines above all others is in Docker and container environments.
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Tim Vaudt profile photo
February 01, 2019

Provide Exadata support!

Score 7 out of 10
Vetted Review
Verified User
Review Source
While Dynatrace is being used across the organization, I use it in support of a select department. We are using Dynatrace to assist in MTTR/MTTD and to alert ops teams of problems detected in the environment or with the application flows.
  • Problem detections can be simplified with DTOne.
  • Replaying of problem detection and resolution flows is helpful.
  • Having visibility into the historic performance of hosts and ability to compare time periods against each other is useful for trending.
  • We need support for Exadata appliances to have visibility into Oracle backend databases.
  • Implementation of RUM broke some of our applications. Implementing monitoring tools should not break applications.
  • Visibility of users who “own” resources in the DT console i.e., maintenance windows. It would be good to know what user created a maintenance window.
Dynatrace is well suited for customer facing applications in large ecosystems with many dependencies. For some internal applications that are business facing, we have seen some lesser value in the product.
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Gregory Schullo profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Dynatrace to discover problems in our applications before users notice an impact. The working relationship we have built with Dynatrace over the past 5 years has been outstanding.
  • Dynatrace is easy for our customers to instrument and deploy.
  • Dynatrace support is awesome and works with us to develop features we need in our business.
  • Dynatrace UI makes navigation a breeze for all users of the tool at our company.
  • Providing usage metric for our management
  • Automated deployments for the Dynatrace managed platform
  • Logging for upgrades of managed cluster nodes and active gates to detect issues with installations and upgrades
Overall this tool is best for cloud monitoring. Since lots of our infrastructure is moving that way, we focused on that before deciding to move customers to the new platform.
Read Gregory Schullo's full review
Mike Legg profile photo
February 01, 2019

Success with Dynatrace

Score 10 out of 10
Vetted Review
Verified User
Review Source
Transurban is using Dynatrace across the enterprise. In corporate applications, Dynatrace gives us a deeper insight into the performance of various applications. On our tolling platform Dynatrace is used for monitoring and APM and across the SDLC Dynatrace is used in performance testing on demand and early detection during development.
  • Ease of deployment and management
  • Deep insight into customer experience, application performance and monitoring
  • Quicker MTTI
  • Mobile application implementation could be easier
  • More flexible dashboards
Well suited for complex environments
Read Mike Legg's full review
Satheesh Arumugam profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is used on our Ecom platform, and we use this tool daily to monitor performance analysis and also baseline the performance metrics for comparison before and after any change release.
  • Deep code level visibility so we can easily identify the code problem and see if there's any performance bottleneck upfront before the code goes to production and causes any user impact.
  • Infrastructure and process monitoring visibility, and it also provides all the integration touchpoints and performance and availability KPI.
  • From AppMon to Dynatrace we are missing PurePath and offline PurePath analysis. If we could get it all in one Dynatrace agent that would be a great addition.
Dynatrace can help any organization to improve their system stability and digital customer experience journey. This tool might not be a replacement for log monitoring tools like Splunk or any security tools out in the market.
Read Satheesh Arumugam's full review
Anjeneya Dubey profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use AppMon in our cloud infrastructure very heavily for both non-prod and prod environments. Dynatrace has been super helpful in finding and fixing performance issues early on in our product development lifecycle. It helped tremendously in our production support and incident/problem management processes.
  • The detailed view into pure paths.
  • The event correlation with both app level and infra level metrics.
  • Integration with third-party solutions for better incident management processes.
  • We currently use AppMon, which is the older version of Dynatrace, and I think the Saas version is much better for what we are trying to do.
  • Anomaly detection
  • Capacity forecast
For all our infra and cloud performance needs, Dynatrace is perfectly suited. We are looking to consolidate our infra Monitoring solutions and are looking for one tool that can help do both the infra and application performance, as well as log monitoring that Dynatrace helps to solve. However, the log monitoring solution from Dynatrace is less than optimal.
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Kristel Pugh profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Dynatrace throughout our DevOps cycle from build & test, performance testing, UEM, Application troubleshooting & problem triage, and export to Splunk & Tableau for reporting.
  • Performance and full stack analytics
  • Problem triage and deep dive analysis
  • Alert & quickly identify problems and root cause
  • The licensing model is giving my management heart burn. As a long time AppMon customer, we shouldn’t have to re-buy our investment in order to move to the new Dynatrace platform.
  • Tech support continues to be condescending and unhelpful. They don’t read the tickets and then re-ask for information we already provided.
Dynatrace continues to grow and lead in their industry. The software is solid, not bug ridden. The sales, marketing, Exec, and PS staff are exceptional. The feature set continues to be ahead of the curve. Great work, keep it up!
Read Kristel Pugh's full review
Chad Friedrichsen profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is currently being used on by a small group of developers and Application Technical support team. It helps give visibility into vendor products that we install locally and helps us work with the vendors to better their software that we have purchased.
  • Details, Dynatrace gives you all the details of an application from start to finish. Helps identify server connections, response times over network connections, and so much more. Easy to use and find errors so we can spend more time fixing problems than trying to figure out where the problem is.
  • Ease of use. The out of the box dashboards are easy to use and very intuitive.
  • Support -- the user community and Dynatrace University help in figuring out where information is, or what information from Dynatrace is telling me, easier.
  • Pricing -- some of the pricing is a bit much for smaller companies. Pricing models could be adjusted accordingly.
  • Synthetic monitoring is nice, but with the code, smaller companies can’t utilize this function.
Dynatrace can help anyone find out where their application issues are. From database calls, network traffic, and user sessions, it gives you the details you need to fix the problems. At this time I have not figured out where it would not be appropriate. Due to cost, it is probably appropriate to not put it on everything, as it is not as cost friendly.
Read Chad Friedrichsen's full review
David Rippey profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is used by several groups and applications at NatGen. I manage our claims application and we are a relatively new consumer of Dynatrace. However, I am seeing tremendous benefit from Dynatrace in providing me with valuable information at a glance, not to mention alerts and notifications of impending issues.
  • Dynatrace provides lots of information from several platforms at once, unlike any other product that I’m aware of. Infrastructure, databases, and networks are just a few of the platforms monitored for us.
  • Instead of providing GBs of useless information, Dynatrace understands how issues in different areas of your environment can contribute to problems with your users’ experience.
  • I particularly like Dynatrace’s root cause analysis, as that is what management cares most about, but more importantly, that’s where we need to focus our efforts to ensure it doesn’t recur.
  • In an environment with multiple groups and applications using Dynatrace, sometimes the problem reporting can result in a noticeable amount of “noise” to users. Not all problems affect my application.
  • Setting up the notifications and alerts isn’t the most intuitive.
  • I’m not always sure what products we’ve purchased when doing online research, so the specific tool may or may not be available for your use.
I know a lot of organizations are "poor" in monitoring tools, but still may not have the overall efficiency provided by just one tool, Dynatrace.
Read David Rippey's full review
Connor Grady profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dynatrace was originally used by one department but, as was always our intention, has begun rolling out across the entire organization. The teams that are using it most, so far, are our application development teams. These developers can now better understand how their creations are operating in the real world, be notified about and respond to issues sooner, and build better software.
  • Dynatrace is excellent at seeing and discovering everything. As soon as you role out the OneAgent on an environment, telemetry and intelligence from hundreds of different technologies begin rolling in.
  • Problem detection and, most importantly, analysis, is incredibly valuable. Especially with the new Davis (Dynatrace’s AI) upgrade, Dynatrace will not only tell you there’s a problem, but will use its vast amount of data to indicate a root cause and any connections along the way.
  • Dynatrace’s user experience is impressive given the amount and sometimes complexity of the data it needs to show. The UX team deserves commendation for the simple experience they’ve built.
  • I’d like to see deeper areas of APM-related recommendations. While we can see potential method hotspots, I’d like even better detection of these hotspots.
  • Dynatrace appears to have room to grow when it comes database engines. For example, we can see database queries from applications, but there’s a lack of specific metrics for database engines.
Dynatrace is excellent for scenarios where organizations want to automate the tracing and detection of technologies within their environment, and be able to use that data for action.
Read Connor Grady's full review
Nicole Yarbrough profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
Dynatrace was implemented at my company initially to meet a need for the Operations teams to have a more modern and inclusive monitoring tool for our environments. It has since broadened its use case and has been adopted by other departments in the company as well. Dynatrace solves the problem of operations team members having to watch dashboards throughout the day and then spend additional time tracking down the root of the issue, by sending notifications when problems do arise and determining the root cause.
  • Dynatrace shows dependencies between services well. It allows users to visualize the steps that a call takes as it moves through your system.
  • Dynatrace determines root causes well, which has been a great benefit for our team. We can quickly see what service has slowed down or crashed, and what is causing other systems to be impacted.
  • Dynatrace doesn’t work as well out-of-the-box with legacy technologies, such as WebMethods, and requires a more manual implementation for them.
Dynatrace is well suited for large, complex environments where it can be difficult to determine where dependencies are.
Read Nicole Yarbrough's full review
Matthew Oleksowicz profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use Dynatrace within the web Technologies group for a major client, to primarily address performance issue detection and remediation.
  • AI-driven
  • Actionable root cause analysis
  • Easy to deploy and integrate
  • Additional API features
  • More reporting
  • Insight into business data
Great at monitoring and problem remediation. I am not sure of an IT environment where it would not be well suited.
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Jeremy Cencer profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is used organization-wide by over 100 applications. It is our main outage detection and management of performance for a wide range of applications. We use it in both development and production.
  • Easy to deploy
  • Great community and services
  • Great customer Support
  • Better mainframe support
  • Better Synthetics
  • Better sales models and costs
It is well suited to large environments. It scales well and handles large loads. Designed for the enterprise.
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Daniel Garrett profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dynatrace is being used in a performance testing environment to assess application performance as well as platform performance for PaaS.
  • Ease of deployment
  • Auto-discovery of applications, services, and other components
  • Root cause analysis
  • Easier identification of issues
  • Filtering of false positives
  • Easier integration in high security environments
Dynatrace is well suited to non-prod and prod environments for monitoring. It is also effective in identifying performance defects in prod and non-prod environments.
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Marcus Safar profile photo
January 30, 2019

Dynatrace love story

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Dynatrace for performance testing, real user monitoring, production monitoring, and aggregation of existing information into one platform. Currently, it is only used by one team in one line of business, but future expansion is possible.
  • Very easy administration and installation
  • Great predictive analytics of data
  • Great interface
  • They need more integrations with other platforms
  • Kubernetes monitoring needs to happen soon
  • Network monitoring should be added to replace other tools
Dynatrace is great for revealing problems in testing before full production deployments.
Read Marcus Safar's full review
Mao Phu profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our team manages and develops core services hosted on zOs WAS, and every time there was a production issue, we had to dig through 5 different locations and guess what processes match each other. With the implementation of Dynatrace, we can see the end to end processes of our mainframe services in one centralized view and reduce the production problem resolution time from 2 hours to 15min.
  • End to end mapping for mainframe services.
  • With more agents deployed within our infrastructure, we can see different technology, from Java to .net framework, and can easily identify bottlenecks or spot trouble to reduced triages
  • Great support community that helps each other on the Dynatrace support site.
  • The Appmon exclusion method is hard to use and requires knowledge of regex. It would be nice if there was a drop down or easier way to exclude.
  • Upgrading the Agent requires a manual process. It would be nice if there was a way for the agent to call "home" to pull the update and wait for a reboot to apply.
  • HOT Day classes waste a lot of time performing set up, and the meat of the session was glazed over.
Dynatrace help us greatly to identify bottlenecks and issue areas. It has helped us create six dashboards for our core application and display them 24/7 on a 55" TV. So when an issue happens, the whole team knows and can come together to resolve it.
Read Mao Phu's full review
Carlos Gutierrez-Menoyo profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We’re using Dynatrace across the enterprise to address many real-world problems, while also identifying a lot of new opportunities in the process. In a nutshell, Dynatrace is helping us bridge the gap between business and IT by bridging metrics that matter to the business (site traffic, conversions, bounce rates) and metrics that matter to IT (CPU, memory, instance counts) together into one tool that finally demonstrates the connections.

Dynatrace connects the dots and highlights that the user experience can be impacted by any number of factors and, more importantly, helps you manage those impacts to improve the user’s experience.
  • Problem detection with root cause analysis works incredibly well. When correctly configured, if Dynatrace says you’ve got a problem, it’s a real problem -- no more false alerts.
  • Integration with tools like PagerDuty, Slack, are simple out of the box, and more advanced integrations are possible with the increasingly powerful API.
  • Events API to track deployments, annotations, info, and more is really great and is a feature I think goes undervalued. Imagine having every change made to content, email campaigns, or code in a timeline alongside your user data, resource metrics, and more.
  • Session Replay is a new and exciting feature that just needs to be given an opportunity to grow. What they’ve got so far is impressive and early adopters will not be disappointed because having session visibility alongside everything else offered is a game-changer but, I’m excited to see more and the sooner, the better!
  • Dashboards are great but, more and more, we have the need to expose these on TVs or to executives, and having to log in is a roadblock. We need public dashboards, and these have been announced as a deliverable for early 2019 but I’d like to see it in action before considering the gap addressed.
  • Dynatrace has some incredible offerings that I think need to be better documented or advertised. The events API is a good example of an incredible tool that could do with some TLC. More blog posts, more examples in the documentation, and more knowledge shared with the tech support staff so they can better answer questions through the chat feature.
Dynatrace is meant to help any business that wants to better understand and ultimately cater to their customer. Be it better resource scaling, problem detection/resolution, or even usability with Session Replay, Dynatrace is a great tool for DEM.
Read Carlos Gutierrez-Menoyo's full review

Feature Scorecard Summary

Application monitoring (148)
9.3
Database monitoring (136)
8.7
Threshold alerts (146)
9.3
Predictive capabilities (129)
8.2
Application performance management console (143)
8.9
Collaboration tools (114)
6.6
Out-of-the box templates to monitor applications (133)
8.7
Application dependency mapping and thresholding (135)
8.6
Virtualization monitoring (130)
8.5
Server availability and performance monitoring (140)
9.3
Server usage monitoring and capacity forecasting (137)
9.0
IT Asset Discovery (105)
7.6

About Dynatrace

Dynatrace is an AI-centered APM scaled for enterprises and with individual transaction-level monitoring capabilities. Dynatrace can monitor cloud, on-premise, and hybrid applications and SaaS systems with a topology visualization across your environment. The vendor emphasizes the impact of the AI, Davis, for continual APM self-learning and predictive analytics. Dynatrace also distinguishes between impactful anomalies and insignificant deviations to prevent notification flooding. When it does notify systems administrators, it provides root cause diagnostics to enable rapid issue resolution. Dynatrace offers rapid deployment and auto-dependencies tracking for easy installation and use.

Dynatrace Technical Details

Operating Systems: Unspecified
Mobile Application:No