Link CRM

Link CRM, developed by Aaram Group, is an all-in-one sales platform that aims to streamline lead management, customer relationship management, and sales and product management. This software solution is designed for small to medium-sized businesses and is utilized by sales teams, marketing teams, e-commerce businesses, real estate agencies, and consulting firms.

Key Features

Products and Vendors Management: According to the vendor, users can centrally manage products and vendors, view comprehensive product information, and integrate with e-store through the Link CRM API.

Customers and Contacts Management: The vendor claims that users can efficiently manage customers and contacts in one place, track previous activities, assign customers to agents, and import customers using the smart excel import utility.

Lead Management: The vendor states that users can manage inquiries from multiple sources, import leads from excel files, integrate with websites or in-house systems using the Lead Import API, and automatically convert leads to deals.

Deals and Sales Management: According to the vendor, users can track deals and activities in a unified system, view deals in list or pipeline view, manage customer preferences, and export quotations quickly.

Activity Management: The vendor claims that users can utilize a calendar view with color pattern categorization, prioritize activities with a list view, add reminders and follow-up activities, and integrate with Call Center System.

Email Campaigns: According to the vendor, users can design and send newsletters, create campaign templates, define mail lists, and track impressions.

Integration with Social Media: The vendor states that users can integrate with their Facebook page to receive posts, likes, comments, and Ad Campaign leads, and convert social media interactions into potential customers.

Dashboard Snapshots: According to the vendor, users can utilize drag-and-drop widgets for a quick snapshot overview, view open and closed deals, sales, scheduled activities, and visualize data with charts and graphs.

Reports - Charts: The vendor claims that users can measure performance by various criteria, filter charts by date range or specific parameters, view charts as visual charts or data lists, and export charts as images or excel files.

Reports - Maps: According to the vendor, users can view project distribution on an interactive map, click on project details by selecting country, governorate, or district, and use an interest map to view customer preferences distribution.