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What is Loxon Collection?

Loxon Collection is a collection system designed to assist businesses in managing their loan portfolios and improving collection outcomes. According to the vendor, this solution is suitable for companies of all sizes, including banks, neobanks, and non-bank lenders in industries such as consumer/mortgage/P2P/SME lending, leasing, and utilities. It is intended for use by banking professionals, collection managers, risk managers, and financial institutions seeking efficient collection processes.

Key Features

Dynamic scalability: According to the vendor, Loxon Collection offers dynamic scalability, allowing businesses to adapt to unexpected surges in delinquencies without impacting performance. The system can scale up or down based on fluctuating capacity needs, potentially reducing costs while maintaining efficiency.

Actionable data: Loxon Collection provides real-time data access, aggregation, and automated transformation, enabling businesses to make informed decisions, as claimed by the vendor. The system incorporates AI-enabled decisioning and real-time trigger streaming for enhanced data analysis and decision-making. Standard APIs are available for rapid integrations and interoperability within an evolving ecosystem.

Plug-and-gain: The vendor states that Loxon Collection allows businesses to quickly transition from a sandbox environment to a live application. This feature provides a business-validated template for testing new functionality before implementing it in the live system. The system offers simplicity in creating new APIs, allowing businesses to seamlessly integrate various applications.

Real-time analytics-based early hardship detection: Loxon Collection includes real-time analytics-based early hardship detection capabilities to prevent delinquency and minimize credit loss, according to the vendor. The system identifies potential threats in the credit portfolio and deploys effective prevention strategies. By continuously monitoring vulnerability risk indicators, the system aims to provide tailored assistance to customers in need.

Compliance automation: According to the vendor, Loxon Collection automates compliance processes based on predefined parameters and automated workflows. The system ensures adherence to regulatory requirements and provides advanced regulatory reporting and data provision capabilities. It maintains a record of all collection events to ensure auditability and compliance with regulations.

Integrated low code/no-code builder: Loxon Collection offers an integrated low code/no-code builder, allowing users to customize various components of the system, including the API, data model, segmentation, automated workflows, communication strategies, business logic, decision design, and user interfaces, as claimed by the vendor. The no-code capabilities aim to facilitate easy parameterization and customization of workspace user interfaces.

Categories & Use Cases

Media

Screenshot of theself-service app that offers real-time updates within the collection system. This gives collection managers up-to-date information, enabling more efficient communication and interactions with debtors.
Screenshot of The Self-Service App
The solution provides debtors with control over their finances. The self-service app grants customers the flexibility to manage their finances from anywhere.
Screenshot of Advanced task management
The Loxon Collection web application supports task management, combining automation and digital enhancements in customised workspaces for maximised productivity and user experience.
Screenshot of the interface where clients have immediate access to up-to-date account balances and transaction histories with the ability to set up PTP arrangements or make one-time full payments according to their preferences. This flexibility enhances the CX and collection performance.
Screenshot of The Agent View
The chat solution offers immediate assistance with a few clicks. Clients can connect with expert agents in a few seconds, who can provide personalised solutions to their payment issues. This immediate support can enhances CX and recovery rates.

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Screenshot of theself-service app that offers real-time updates within the collection system. This gives collection managers up-to-date information, enabling more efficient communication and interactions with debtors.