A Must-Use Tool for Ecommerce Brands
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We use Malomo for all customer-facing shipment tracking. In addition to providing a beautifully branded tracking page, we are able to share blog articles, care & use instructions, and other educational content for new customers as well as cross-sell other products in our catalog.
Pros
- Shipment Tracking
- Post-Purchase Cross-Sell
- Content
Cons
- Platform not yet self-serve
Likelihood to Recommend
Malomo is a no-brainer for any eCommerce company. It turns shipment tracking into a beautifully branded customer touchpoint and opens up a new retention marketing channel as new customers often check their tracks multiple times. All of this at an affordable price.
Vetted Review
1 year of experience