Surveys and Event Registration
Use Cases and Deployment Scope
It is being used company wide at California Bank & Trust - an affiliate of Zions Bancorp. The uses of MaritzCX included internal and external surveys related to anything from event feedback/registration to human resources feedback/registration. It was also being used for event registration and business development opportunity registration within the marketing department.
Pros
- Easy to use format (not HTML coding knowledge required)
- Detailed reports
- Ability to save and re-use same themes and surveys
Cons
- Ability to customize look of survey limited
- Some reports in CSV were a mess to fix up
- Support seemed limited
Likelihood to Recommend
I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment.
It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.
