MaxContact Reviews and Ratings

Seamless Integration: Many users have praised the integration of the new system, stating that it was well thought out and delivered seamlessly. This has made the transition to the new system easy and smooth for them.

User-Friendly Interface: Several reviewers have found the layout of the software to be completely different from their previous on-premise dialler, but in a good way. They mentioned that it is more up-to-date and user-friendly. They also emphasized that very little training was needed for end users as the software is easy to use and self-explanatory.

Powerful Dialler Features: Numerous users have praised the dialler portion of the software, mentioning that it is packed with features that make campaign and list management easy. They appreciate its flexibility to create custom scripts, dashboards, and reports on-the-fly, which helps their call center stay up-to-date.