Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Cat avg: 8.7
Top Performing Features
Customer data management / contact management
The software acts as a single source for all customer data and enables users to access that data efficiently.
Cat avg: 8.6
Reporting
Software provides a broad range of standard and the ability to build custom reports.
Cat avg: 8.1
Customizable reports
Users can create reports and dashboards unique to their needs.
Cat avg: 8.1
MCA Suite Features from Reviews
Sales Force Automation
This is the technique of using software to automate certain sales-related tasks.
6-25%
Customer data management / contact management
The software acts as a single source for all customer data and enables users to access that data efficiently.
Category average: 8.6
CRM Project Management
This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.
4-50%
Reporting
Software provides a broad range of standard and the ability to build custom reports.
Category average: 8.1
CRM Reporting & Analytics
Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.
1-88%
Customizable reports
Users can create reports and dashboards unique to their needs.
Category average: 8.1
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
8-8%
Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Category average: 8.7