What is Member Center?
Member Center is a membership plug-in built on HubSpot CRM that aims to assist businesses and organizations in developing and sustaining memberships. According to the vendor, it provides tools and features to manage different membership types, accept payments, customize sign-up forms, send email notifications, create membership directories, control member-only content, and more. It is designed for small to large organizations, including nonprofit organizations, associations, clubs, professional societies, and trade organizations.
Key Features
Membership Types: According to the vendor, users can create and manage various membership types or tiers, including one-time or subscription-based, monthly or annually billed, and individual or linked (family) memberships.
Payment Acceptance: The vendor states that users can accept payments for memberships using their Square account. They can also offer discount codes, free membership types, and trials. Additionally, there is an option to save a card on file for subscriptions or future use.
Custom Membership Sign-Up Form: Users can easily customize a member sign-up form that can be embedded on their website with four simple lines of HTML code. According to the vendor, the form allows for the collection of member information such as name, email, address, phone number, date of birth, website, and directory image. All member data is automatically synced to HubSpot.
Automatic Email Notifications: The vendor claims that users can send automatic email notifications for welcome emails, payment errors, payment receipts, and renewal reminders. Welcome emails are sent to new members upon sign-up, while payment errors and receipts are sent when a payment fails or succeeds. Users can schedule renewal reminders at selected frequencies before a member's renewal date.
Membership Directory: According to the vendor, users can share member information in an online directory. They can select which membership types will be listed and choose what member information to include. The directory can be easily embedded on a webpage using the provided code.
Gated Content: Users can control member-only content with embeddable code, as per the vendor. They can select which member types have access to specific content and embed the code on different pages to provide different access levels.
HubSpot Integration: The vendor claims seamless integration with HubSpot's searchable event timeline. Users can utilize member tracking and lists through HubSpot for enhanced organization and management. The product offers three easy ways to sign up, renew, or edit memberships.
Dynamic Membership Lists: Users can create dynamic membership lists based on criteria such as membership type, join date, renewal date, and more. According to the vendor, these lists are automatically updated to ensure accuracy.
Membership Contact Views: The vendor states that users can gain a comprehensive view of each member's contact information, including their membership status, renewal date, and more. This allows for easy access and management of member details.
